فايرسايد إن آند سويتس وست ليبانون

The staff at check in was incredible! Helped locate my missin g son with autism and carry in bags! THANK YOU!!!!

I have come here plenty of times in my life because it is near home but feels like a getaway. They have a lovely pool and hot tub and a cute koi fish pond with 2 turtles near the Garden Court restaurant. I came last night by myself for a much-needed mental break and the kind gentleman at the desk, Keith, was extremely helpful and friendly to chat with. I wanted to enjoy some alone time in the hot tub, and since it closes at 10, I waited until close to 10, but when I got down there, there were a few young adults drinking and listening to obnoxious music which is all fine and dandy, I could have blocked that out, I'm not a fun sucker, but then they tossing their waterproof Bluetooth speaker back and forth between the pool and the hot tub and hit me with it. I already was in a bad mood so I simply got up and walked out of there and went and talked with Keith, he was apologetic even though it was not his fault, and told me to speak with mustache that was on in the morning to see if I can stay a little later without being charged a late check-out fee, and they nicely agreed to give me an extra hour and a half. Hoping to get a little relaxation in the hot tub this morning! Overall my stay was good, Keith had upgraded my room to a superior Suite with a king size bed, massage chair, and fireplace when I arrived. My room is cozy and clean, definitely recommend staying here. Also, if you are not from the area, there is plenty of shopping and restaurants right near the hotel.

Room assigned to me was as far from the lobby as you could possibly get. On site restaurant was closed for all meals except breakfast. Complimentary breakfast of eggs, biscuits with sausage gravy and home fries was served at room temp (not hot) and biscuits were stale. Bathroom is tiny-when you stand at the sink your leg touches the toilet. Every time I went in or out of the building (using different entrances) there was someone standing outside the door smoking. Had to walk through a cloud of smoke.

Employees were very helpful espeacially Kieth will stay again

It was great and would love another stay here.

The property was nice but could use friendlier staff.

Property is looking rundown. Room was very well used condition. NO TOILET PAPER IN ROOM. Had to take a roll from housekeeping cart on 1st floor

This hotel was comfy and very clean . Pool & whirlpool were amazing .

Excellent front desk staff. Comfortable. Nice breakfast service.

Nice hotel. Room was good size and very clean. Bathroom on the small side but that was just a minor issue, might be hard if travelling with small children who need help with the toilet. Soap and shampoos were from bath and body works which was a pleasant surprise. Bed was comfortable, I loved the comforter, it was warm without being heavy. I need to find one like it! Breakfast was included and had a few different options, very basic but it hit the spot before we spent the day up at Dartmout Hitchcock. Would return if we need to be in the area again.