رويال أيسلندر هوتل

One of the rooms had a smell but the conditions was understandable. So it was switch to my prefection.

This stay I requested a King room in message to staff which was graciously matched the view of pool right outside your room with bar stool and lounge area located in great spot to great food within walking distance be back real soon

It has a very good location to most of all things to do in Freeport close to relatives close to Port

Hotel staff very friendly and accommodating. Room was comfy and clean.

For starters if you are from the U.S this place resembles a motel 6. Cleaning crew doesn’t carry clean sheets in their cart. Only the towels and the cleaning liquid. We arrived from an all inclusive resort so it was a horrible experience. They do the rooms and then finish it and call it a day. When we checked in we had two rooms. One of the rooms they gave us had people stuff already. Bad organization. The next room had hair on the sheets toilet not clean because it was black. Two towels for a room that fits 4 people and one wash cloth. Tub was yellow meaning no bleach is used. One room had a blue thin sheet and the other beds didn’t have it. Price for this room was way too much. I do Airbnb in orlando and my Apts offer more for almost the same price Charging late check out but in Airbnb there’s no fee. Restaurant is super expensive best bet is walking to pollo tropical or bk to eat. overall no clean sheets and poor quantity of towels. Rooms smelled of mold and cigars left the doors open and fan running all the time so the smell can go away.

Check in process was horrible...Front Desk staff moved with no urgency or concern for guest. We tried to check in at 3pm but they were changing shifts at the desk, therefore we had to wait an additional hour for them to count float and do whatever...Not professional at all...

The location of the property was good for what I wanted but rooms were just ok Nothing to want me to say hey I’m going back to the hotel three out of five nights I only got one washcloth and it was two occupants

Nice place. It felt safe. Considering a cat 5 hurricane had been there it was in good shape.

The security is very nice they treated me like a princess

I like it but it needs to upgrade a little. The staff are awesome and super friendly