هيستيا هوتل يوروبا

The superior room has a nice balcony and a view to the port/sea. In summer time the sun is shining to the balcony about 4pm to 10.30pm. The room itself is spacious and there is a good bed with firm matress. The hotel is modern Scandinavian style and in good condition. There is a sauna and gym without extra charge. Cleanliness is very good, the only minus is a balcony because of the birds. If you don`t want to use the hotel parking, there is a large parking area next to it for only 4e/24h.

+ The food was amazing. - The sauna in the evening is 25 Eur/hour...I believe is a bit too much

We had to try six (6) rooms to find a decent one. This was not fun at 00:00 to 1:30. Room 414: Dirt on the ground, musty bedding, and the bathroom was streaked with dust and smelled of mildew. Towels were missing or messy. My skin is very sensitive, so I went to the front desk. The agent offered a new towel and a room change. Room 442: We immediately had to change again, as the bathroom stank of mold. The flooring is also coming up and the cracks are filled with nastiness. Cleaning needs new vacuums, seriously. Room 542: Mildew-y bathroom. In addition, the lights in the main room were not working, and there was a giant crack on the balcony door. Room 419: There was a bloodstain on the sheet and a moldy smell in the bathroom. Room 417: Again, more moldy smells. Room 415: There was no moldy smell in the bathroom and no blood on the sheets, and we were exhausted! Notes: -Blood on the mattress. -Residue splashed on the wall and floor of the bathroom. -Dried pee on the sides of the toilet. -Crusty shower heads. -The door didn't really work. Also: -Not all of the light switches worked. The room lights could be turned on without the key card. -The hotel elevators can be operated without key cards. -The towels were quite worn, and coming apart in at least one case. -The carpets are very stained and other patrons clearly attacked the furniture at some point. On the upside, the people working the front desk are very capable. It's not their fault the hotel is falling apart.

The best thing about this hotel is its location, 5~10 min walk away to the port and tourist attraction, plus right across the street, there’s a big shopping mall. The room is also spacious. But it also has a few problems with the room condition ! The drainage was poor that while a shower your feet are in not tidy water and on the tables and the beds you see dust. Cleaning seems not enough...

Staff were not very friendly. Never experienced anything like it anywhere else. Service was slow unfriendly. We ended up dining out elsewhere other than the hotel. Food wasn't that great anyway.

Room was big compared to other Nordic countries. Great view of harbour. Good breakfast spread. Stones throw from ferry terminal and a small shopping center nearby.

Very convenient for ferries. Pleasant walk to old city

We had a great stay at the hotel. Everyone was friendly and helpful We had questions and they were very knowledgeable. I recommend this hotel to anyone traveling to Estonia

The location is quite perfect if you take ferry to Tallinn. The room is nice and quiet. Also the meal at the restaurant is really delicious and affordable.

People at the front desk were very helpful. The rooms were spacious and clean and the breakfast was wonderful. I would definitely recommend this place!!!