ووترستونز هوتل

The property is very good but the staff need immediate professional training

It was first time check in to Waterstones Hotel recommended by my PA. It was really good. I will come back again next month if available. Thank you for your the staff being helpful at all times.

Horrible hotel to stay in, wud never advise anybody to stay here for 12000/night, this hotel is not worth more thn 4500/night In room phone, hair dryer, safe did not work even after fixing them! The water in the shower is crazy hot inspite of trying to get some cold water! The manager of the hotel seemed to be unapologetic even after repeated complaints and did very little as compensation or redressal, the breakfast is very sad too! The neiborhood is super shady! The only good thing bout the hotel is the staff of their restaurant "All Stir Fry" courteous, professional and super nice! Thnx

This hotel only looks better in pictures, in actual there is nothing which can be appropriated, Room interior and arrangement is unusual and wearied, lobbies looks like some hospital, Wi-fi sucks, like google basic page takes at least 30 seconds to open, room are lacking basic stuff like toothpaste and conditioners and you have to call and ask for these, breakfast don't have many option and food was blunder, overall one should not choose this hotel on based of fancy pictures like I did, those are pretty untrue.

Fantastic place to stay near Mumbai airport if you want to relax before or after a flight, especially if long haul