وين ماكاو

The service here was unmatched. Extremely attentive and wonderful. Beautiful property as well with good views.

Gaby, رحلة عائلية لمدة ١ ليلة , مارس 31, 2019

تقييم فعلي لأحد نزلاء Expedia

First thing checking in, I register about 1130 they told me rooms be ready about 1500. Got there after 1600 they only have one room and 2nd be ready in hour. After asking 3 more time they said they will bring up the 2nd room key to us. Nothing happen until 1820 I had go to front desk for the 4th time. Then we you ask the staff for information 4 out of 5 tell you wrong information! And last manners, they really need to learn! The only great experience I had was the SPA at Encor, 1st class service.

رحلة عائلية لمدة ١ ليلة , يناير 28, 2019

تقييم فعلي لأحد نزلاء Expedia

What a fantastic hotel we have been to many great hotels in the world but this is the tops Shame we must leave truly Brian and Judith Gordon

رحلة لمدة ليلة واحدة, يناير 13, 2019

تقييم فعلي لأحد نزلاء Expedia

I didn't like the fact they didn't have my favorite table game despite having read they had the game. They should have a CRAPS table game at the properties, Palace and Macau

Troy, رحلة لمدة ليلتين, ديسمبر 25, 2018

تقييم فعلي لأحد نزلاء Expedia

Amazing hotel with five star service!

Mona, رحلة رومانسية لمدة ٢ ليلة, أكتوبر 29, 2018

تقييم فعلي لأحد نزلاء Hotels.com

Nice and comfortable hotel

Nice overnight stay

رحلة عائلية لمدة ١ ليلة , أكتوبر 9, 2018

تقييم فعلي لأحد نزلاء Hotels.com

An Outstanding Hotel

This is one of those hotels where you happily dream about moving into and becoming a permanent resident. Upon check-in, we knew we were in the right hotel. Our check-in attendant, Ran, was very sweet and professional making sure we felt welcome. The turn-down service was the extra attention which helped make our experience stand out. The room was exactly what we had hoped for and the in-room food service performed how elite hospitality should. So glad to have tried the spa as well where staff are very attentive to your needs. I would definitely stay here again and will recommend to all I know that visit Macau. OsborneAdventures.com

رحلة رومانسية لمدة ٢ ليلة, يونيو 3, 2018

تقييم فعلي لأحد نزلاء Hotels.com

Airport Shuttle Issue

The shuttle is just their regular inter-property shuttle. It takes 50 minutes to get to the airport. The non-English (why place one of your few non-speakers here?) troll-ette confused the issue by making it seem like the shuttle would not leave for 50 min. when I got the concierge involved, he said they would stop at airport first. They didn't. Plus the troll-ette was made wise remarks to the driver about me. didn't need to know Chinese to get it. amazing how many places drop the ball right at the finish line. Otherwise would have been my first 5 star review.

رحلة لمدة ليلتين, أبريل 7, 2018

تقييم فعلي لأحد نزلاء Expedia

a real 5 star hotel, everything perfect

the 1st impression the staff, excelent service and atention, they give an up grade, the suite was better than spected, room service delicius, and the most important price per value. highly recomended. one of the best hotels i stayed.

bobbyherns, رحلة لمدة ليلتين, أكتوبر 13, 2017

تقييم فعلي لأحد نزلاء Expedia

Nice View from a corner room

We for a corner room. The view was nice with windows on two sides. But the decoration and furniture etc inside the room is very very standard compared to other new 5-star hotels in Macau.

Raymond, رحلة عمل, أبريل 7, 2014

تقييم فعلي لأحد نزلاء Hotels.com