ذا بوينت هوتل آند سويتس

An aged hotel kept in good condition

Check In was great, very friendly staff member Michael was helpful above and beyond, after that things were mediocre, broken pieces of glass found in kitchen, only 2/3 of dishes were intact and in room. (Inventory sheet was showing set of 4 of all dishes, but only 1-3 were actually there) no sheets for pull out sofa as required, and could not get till next day as we checked in at 11pm, and front desk had no access. Sheets for Main bed and towels were adequate, but towels and pillows were poor quality and in poor condition, towels ripped. Doors were sticky feeling, Floors were sticky to walk on bare foot in bath. Otherwise cleaning was ok, maybe an issue with type of cleaner? Other then said issues all appliances, AC and entertainment options worked well and as expected. And front desk did resolve issues quickly in morning that we brought to their attention.

Damien, رحلة عائلية لمدة ٥ ليالٍ , أبريل 16, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Nip tuck needed

The 90’s called and wanted their hotel back. Expected more for the money. Don’t be fooled by the pics.

رحلة عائلية لمدة ١ ليلة , أبريل 7, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Disappointed

We are some what disappointed with this resort, they chrg a Resort but for what? The Grill/Cabana was never open past 9:00 pm, we stayed on the weekend, people want to relax with a drink, this never happened. The indoor store/kitchen was never open. Our room was poorly stocked when we arrived, had to ask for towels. There are just little things, you can see some attempt of upgrading but this Resort could really use some TLC, the carpet are dirty/stained, shower head is old, couch needed to be cleaned. The beds are a little too firm for my comfort, and the sheets were really rough. Maintenance was working in the room above us before 8:00 AM in the morning on Saturday, not cool. I will say the young man that checked us in was awesome, he went out of his way to make our stay enjoyable.

September, رحلة لمدة ليلتين, مارس 25, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Nice hotel

Nice location, nice pool and jacuzzi area, parking included

desiree, رحلة لمدة ليلة واحدة, مارس 19, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Could be great but not clean.

Room was not cleaned well at all. Hair balls on carpet and who knows what on comforter. Every corner not clean.

Andrew, رحلة عائلية لمدة ٦ ليالٍ , فبراير 19, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Honestly, this stay was above excellent. I had to arrive late due to family emergency. They were amazing with check in at Midnight, and even refunded me on the second night I didn't use. The room was amazing and clean. No regrets, will most certainly be returning.

Alan, رحلة عائلية لمدة ٢ ليلة , فبراير 16, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Overall a nice stay, the bed (king) was not

Sarah-Glenn, رحلة لمدة ليلتين, فبراير 11, 2022

تقييم فعلي لأحد نزلاء Hotels.com

Stay was Excellent!

Martin, رحلة لمدة ليلتين, فبراير 11, 2022

تقييم فعلي لأحد نزلاء Orbitz

Stained carpet by the side of our bed and debris on rhe carpet everywhere which tells me it wasnt vacuumed. The office chair's leather in the room was ripped in 2 places. The shower curtain rod was bent and nearly broken in two. Upon arrival in the room there was no wash clothes for use. Laminate on the kitchenette cabinets were seperating and peeling off as well.

Austin, رحلة رومانسية لمدة ١ ليلة, فبراير 10, 2022

تقييم فعلي لأحد نزلاء Expedia

Very clean and good beds and comfortable layout

Menachem, رحلة عمل لمدة ٢ ليلة, فبراير 7, 2022

تقييم فعلي لأحد نزلاء Expedia