ذا بوينت هوتل آند سويتس

Very nice 👍

It was very clean and the beds were comfortable. Breakfast was not so good and the coffee was terrible. Very friendly service though.

Had a great tome. Suite could have used a few upgrades & a little more cleaning!!

Our room was very spacious, clean, and comfortable. All the rooms have balconies which is a big plus for me.

All good, only thing we didn't like were the polyester blankets.

The staff at check in was super friendly and helpful! They answered any questions we had and gave excellent instructions for how to obtain the breakfast in the morning. Obviously the free breakfast is not big or grand but they do have other things on offer in addition. The staff at the breakfast counter was not as pleasant but when they opened at 8 it was immediately busy. I think if they opened an hour earlier it may spread out the chaos a bit. The room was nice and clean - we stayed in a 1 bedroom suite. The only complaint i could make was our sofa looked a little worse-for-wear and had a hole in the one cushion. I think this was a deal hotel stay for the price and luxury with being 5 minutes away from universal studios. The bathroom was huge - very nice and clean!

Was a wonderful experience. Nice kitchenette, wirlpool bathtub with separate shower, huge bathroom, beautiful view from balcony, and comfortable bed in bedroom. Apparently pull out sofa bed isnt the most comfortable. I was told by my daughter there is a bar that is uncomfortable across her back when sleeping in it.

Let me start by saying I have been using Hotels.com for 7 years and I am a Gold Member. I have only left one poor hotel review (oversees experience). I stayed one night hear. I dropped my phone under the bed the following morning only to discover literal PILES of used tissues and empty bottles of cold medicine. I was absolutely shocked and disgusted. Cleaning under the beds is a basic standard of service. Not removing dirty tissues from a room in the midst of a global pandemic is unfathomable. I stayed here based on the decent overall ratings. Upon more research, I see cleanliness is an ongoing issue. I reached out to the hotel twice in 3 days and was met with little attempt to offer me a heartfelt apology. Do yourself a favor, if you care about the health of yourself and your family- simply go elsewhere. There is no shortage of clean, relaxing and affordable options in the area.

Don’t stay here. My AirPods was stolen on the day of room service (we only requested 1 time room service out of our day stay there) the hotel manager basically did nothing and it seems like it was my Fault not putting my stuffs away while we’re gone. Other than this, room service itself was really terrible , nothing was replaced , we didn’t get toilet paper, no coffee pods, no shampoo , and not even trash can bags. We had to request again from the front desks several times for these items. Oh speaking of this, we had to go down to the from dear to ask for things because the telephone in the room doesn’t work and no one ever showed up to repair it even if I reported it the first say we arrived. They also charge you 11ish daily in addition to the prepaid room charge when checking in, which leaves no option for you not to obey since you’re already there. In a short summary, please please don’t stay here. Management is horrible here and you are risking losing valuable stuffs in the room.

Breakfast... It's not a breakfast it's something what you can't eat. No waters in the room, first time I see that. 180$ security deposit for 3 night stay, and still not returned back. Today they deposited another 43$. My first and last stay here.