فيرمونت هيرتيج بليس، جيراديلي سكوير

We booked a 2 bedroom suite for our family of 4 and this was a great stay. The apartment was huge and in a great part of town (far west end of fisherman's wharf, near russian hill and the marina) and we could walk to many fun places to shop and eat. Valet parking was free and super convenient. The staff was consistent with a 5 star hotel. I'd love to come back and stay again.

Daniel, رحلة عائلية لمدة ٥ ليالٍ , فبراير 20, 2022

تقييم فعلي لأحد نزلاء Expedia

Excellent location. Our room was outstanding with an amazing view of the bay.

Douglas, رحلة عائلية لمدة ٢ ليلة , فبراير 5, 2022

تقييم فعلي لأحد نزلاء Expedia

Our favorite san francisco hotel! Great rooms, location and service! Could use some updating as the furniture is showing signs of wear from age but overall always a great stay here!

Jessica, رحلة لمدة ليلتين, ديسمبر 10, 2021

تقييم فعلي لأحد نزلاء Hotels.com

Holiday getaway

First time staying at this hotel. Wonderful location. We could not ask for anything more comfortable, spacious, and luxurious.

رحلة عائلية لمدة ٢ ليلة , نوفمبر 26, 2021

تقييم فعلي لأحد نزلاء Hotels.com

Excellent location

Family was well taken care of. Walking distance to everything. The staff went above and beyond to make this stay memorable

Si P., رحلة لمدة ليلتين, نوفمبر 12, 2021

تقييم فعلي لأحد نزلاء Vrbo

Wonderful hotel

I stayed 3 nights at the Fairmont Heritage Place. My family and I loved it. The location is amazing. Ghirardelli Square has a lot to offer on its own, but it's also just down the street from Fisherman's Wharf, which has a lot of neat restaurants and shops. Highly recommend!

Lindsay, رحلة عائلية لمدة ٣ ليلة , نوفمبر 11, 2021

تقييم فعلي لأحد نزلاء Hotels.com

Great location and room, disappointing service.

There was no room service available so we had to get door dash deliveries (which sometimes just sat at the front desk), and staff were very inattentive at times—failing to be at the door or even get the door for us when they were present and otherwise unoccupied. Had one staff member literally running up and down the halls repeatedly, and at one point could have injured us as we left the room. The managers apologized repeatedly, and stopped the runner that had been disturbing us for 2 out of 3 days there, but did little else to compensate. For $600/night, before tax, that was unacceptable.

رحلة عمل لمدة ٢ ليلة, نوفمبر 4, 2021

تقييم فعلي لأحد نزلاء Hotels.com

Over all the hotel is ok. good location. There are 2 issues during our 3 night stay. It started rain on the 2nd day. For security the lobby entrance door is locked. When you return from shopping you really need staff to open for you. there is only one person in the front door most of the time. he is very busy to help luggage and valet parking. No one can help you to open the door when you carry shopping in the rainy day. 2nd issue: I book 2 night first and add 1 more night 2 day before arriving, So I made 2 calls to Fairmont ask them to prepare 3 nights room when we check in, we do not want switch room for the 3rd night or get lock out because the key is not open on the 3rd day. they said they will one the phone. I also repeat this request. when we check in.They said it will not happen. But the keys were nit work all our 3 rooms when we came back from lunch on 3rd day. For the hotel room over one thousand per night should never happen,especially when we inform them 2 days before and remind them on checking in.

TIEN-SGU, رحلة لمدة ليلتين, أكتوبر 18, 2021

تقييم فعلي لأحد نزلاء Hotels.com

Incorrect / misleading listing photos

First off, this Hotel is fantastic. This review is regarding this specific listing. The photos in the listing clearly show a condo with amazing bay views. However what we ended up with was a ground level, street view room, nothing like the photos that are shown on this listing. Next time we will be sure to book our room directly through the hotel website so we can be sure we are getting what you are paying for.

Ryan W., رحلة لمدة ليلتين, أكتوبر 8, 2021

تقييم فعلي لأحد نزلاء Vrbo

Wonderful property

Our accommodations were beyond what we expected. Absolutely gorgeous and extremely comfortable. Highly recommend!!

Jennifer, رحلة لمدة ليلة واحدة, سبتمبر 15, 2021

تقييم فعلي لأحد نزلاء Hotels.com