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Disgusting rooms Uncleaned And nothing like a crowne plaza

Everything was great except the room was very dusty! Not great in these times

Airline crew party lasted all night long.

A decent hotel near the airport. Very nice staff. However the room could be cleaner...and warmer. Their heater only went up to certain temperature, which wasn’t too warm.

Liked the proximity and convenience to the airport

Clean and friendly spot near Milan airport with shuttle. There were amenities that we didn’t have a chance to check out, but the night served its purpose

Room conditions was good, very close to the airport.

Nice staff, good restaurant, comfortable rooms and good shuttle bus service. I suggest it

The location is an industrial area. The rooms are ok nothing special but I was very disappointed by the staff. We needed a wheelchair to be reserved at the airport for departure 2 days after check in I asked if they had any info on that and no one seemed to know what to do about it 5 employees were standing around the front desk one of them told me that they will give me the phone number to call for that and they told me I had to reserve it 48 hrs in advance. Funny, I thought, they could not make this local call? We left to go book this chair because my phone has a US number and apparently not connecting to that number . At the airport I was told that the wheel chair had to be book the night before the flight and that the number I had was not a good one! Really? the 5 people standing around could not make a little effort and make this local call? we did not come back to this hotel instead we paid on the spot to get a room with the Sheraton, better property better service

Nota negativa il servizio shuttle dall'aereoporto: nelle ore serale troppo grande il bus utilizzato, poco chiaro il luogo di incontro, nessun indizio di orari. Il peggio il guidatore (bus del 10/01/20 ore 21,30) guidava velocissimo, imprecando a VOCE ALTA contro traffico e automobilisti C..o C.....i e non ha dato il minimo aiuto nel caricare e scaricare le valigie) Direi il peggiore biglietto da visita per un viaggiatore in arrivo o in partenza dall'Italia! CONSIGLIO CORSI DI GUIDA E DI BUONE MANIERE.