هوليداي إن إكسبرس هوتل آند ستيس سولت ليك

Too close to interstate. Heard noise all night. One clerk booked us on ground floor, per my request. Later, when I actually arrived, another clerk didn’t have that reservation. Can’t rate other services. Left 1 am to catch Amtrak.

We drive to Salt Lake City to pick up an RV and this location was nearby. It was very busy, being adjacent to the airport. Check-in was fast & courteous, and we were asked if we needed a wake-up call and/or shuttle to the airport. Very nice to offer, although we didn’t need either. Not within walking distance of restaurants, and we encountered several vagrants in the area panhandling (not on the hotel property, but nearby). Even though the hotel was near the airport, the room was very quiet. Hot breakfast was very good - variety of foods offered from eggs & sausage to pastries, bagels, oatmeal, cereal, yogurt, coffee & a variety of fruit juices. As rewards members, we had auto-checkout.

Very nice room and a great bed!

This is the 4th time we stayed at this hotel. The service is and has always been great. The hotel is clean and well maintained, but it needs some refreshing and updating. The Phillips television took a long time to warm up. The channel guide did not match the numbers for the programs. The carpeting needs to be replaced. Despite these minor criticisms, the hotel is a good place to stay.

Front desk keeps charging my CC when we've paid in full before arriving. I will never use Hotels.com again. I had gift cards which I wanted to use so had to book individual nights instead of getting the better rate by being able to book all 9 nights on one reservation. Will never use Hotels.com again. I also erroneously double booked a night and they would not refund me even though I was staying there for 9 nights. Terrible service-will never use them and will recommend my company takes them off their is of "perks' as they are disreputable