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The rooms were nice and the roof top pool was fun. However they are not very accommodating. I asked for a room possibly on a higher floor and the best they could do was floor 7. The middle. We arrived before 3pm check in our room was not ready so they said we could go wait in the pool area, which we did. I went back down at 2:30 and lots of other people where being checked in. The fact that they knew we were there, good customer service would have been someone could have came and got us when rooms where ready. I felt like just a number to them and $29 a night for parking...WOW!!! is all I can say. Way over priced. Lastly, because we booked a 2 night stay through hotel.com it booked it as 2 separate reservations, so they charged my credit card for 2 seperate room deposits. I did not feel like a guest and was not comfortable, I was just another number to them. I will not return.

Pros: This hotel is super clean and I sleep really well in the comfortable beds. The staff is also really nice! Cons: The parking situation at this hotel is completely messed up. Here's why. So there are 6 levels below ground. 1,2,3, and 6 belong to the hotel, and 4 and 5 belong to condo tenants. So when 1 thru 3 get filled up, they have you go down to 6. No problem, that's fine, no worries. Here's where it gets very inconvenient. At night you need to call and wait for someone to come down and let you past level 3, and since there is no cellular reception down there, you need to find and walk over to one of the random wall phones to call the desk, then once you park down on 6, you have to walk all the way back up these levels via the stairs. The hotel elevators only go down to level 2. And they DON'T even tell you this ahead of time. This is an issue for anyone that might be elderly, disabled, injured, etc. (i.e. my girlfriend had an ankle injury at that time). But wait....I had one of the night staff reveal to me that they DO in fact have secret/private elevators that are for the condo tenants and those go all the way down to 6. They allowed us to use these private elevators for the duration of our stay but you need to be buzzed in to the floor you wish to travel down to, so again, you need to wait for a staffer to escort you as if you can't be trusted. ALL of this would have been nice if they revealed it to us upfront instead of being told they only go down to level 2.

I enjoyed the convenience of the location. The hotel was in walking distance to many tourist areas. The front staff was friendly and helpful. The room had plenty of space, even with the added cot for sleeping arrangements. The pool area was disappointing. The sitting area was too close to the pool to avoid getting wet and the floor was extremely slippery. My son actually slipped while he was walking around the pool. I also wish the parking was free. After spending so much money on the room, I would have liked to not pay for parking for each day I was there.

I reserved a King Suite. Web sight said it had a sitting area, plus table and chairs. Got to the room, was a very large room that was almost like it used to be 2 hotel rooms. No couch, one small chair. Not good for 2 people staying in room. Bed was VERY comfortable! Shower nice and hot. The pillows were the worst. Like a” Walmart” pillow. Pool was lovely, hot tun nice. Watched fireworks from the balcony on floor 11.

Clean, well-maintained hotel staffed with very friendly, well-trained staff on the edge of the McGill campus and within two blocks of Montreal's excellent metro system. From here, you can easily get to Old Montreal, the Olympic Park, and countless museums and galleries. Obviously Montreal has many restaurants from which to choose, but if you don't feel like going out, the restaurant at the hotel is top class. My only complaint is that their wifi, free or premium, is very slow to unusable much of the day, but that is true of most hotels. I am now making a habit of traveling with my own hotspot now anyway, and I would advise others who need wifi to do the same regardless of hotel. And if you don't need it, I would give this hotel 5 out of 5 because everything else about it is excellent.