إيبيس بانكوك ساثورن

It is a pleasure to stay at the Ibis at Sathorn. There are very good and cheap food outlets, plus a 7/11. They were very helpful during this caronavirus and understood when we had to leave quickly before borders closed in countries.

The wifi connection is very bad. The IT staff does not work on week ends. So the F & B manager was dealing with the wifi matter on a Sunday. Although the F & B manager is not an IT expert, she boldly said that the problem lies with my computer although the wifi in the restaurant across the hotel worked well on my laptop. When the IT guy came to work on Monday, he admitted to me that I am not the only one having internet connection problems in the hotel. The so-called senior staff lies shamelessly to exonerate themselves and would deny responsibility for anything. Everyone else is to be blamed but not them for the problems they created or are unable to solve. The quality of service in the restaurant is also lousy, yet the hotel adds automatically a 10% service charge to all restaurant bills. Adding such a service charge when the service is bad is like adding insult to injury especially as not all restaurants in Bangkok automatically add the service charge to a bill. Although the senior staff's behaviour is despicable, the front desk clerks are doing their best and are always willing to help but when the hotel is utterly mismanaged, the hands of the junior staff remain tied no matter how ready they are to help. The cleaning staff does not bother to check whether all the cups in the room are clean or dirty. It is as if the customers have the obligation to wash their cups after use.

Good for pet the staff are nice and room always clean

Usual basic Ibis, does the job. Nice to have a shuttle service. A few bars nearby, good location. Breakfast was really good Staff were friendly Would recommend

Lots of ants in the room. Only a few amenities. Not enough outlets and too far from the bed.

Great place to stay. Good location. Friendly staff. Nice breakfast buffet

Convenient location to all my meetings. Close to MRT.

Good hotel, decent breakfast.Location not the best with limited eating options and narrow access road making taxis difficult.

First two are my negative feedback. Followed by positive feedback. Firstly, they charged me a refundable deposit if 2000 baht during check in. Although it was mentioned by expedia, I don't understand why a hotel like Ibis need to charge such a deposit. Secondly, I was not happy with the toiletries they provided. When I walk into an hotel, least I expect is a toiletry kit, tooth brush, and tooth paste. Upon enquiring,desk, I was asked to pick it up from the nearest seven eleven outlet. 1.Breakfast was very good. A good variety of Asian and continental food. 2. Trust worthy and no fear of theft or cheating. 3. They have a very good sit out space at the entrance for an evening wind up drink after a hard day touring Bangkok. 4. Very close by to MRT station. Hourly drop facility is available. 5. On the last day of my checkout, Ibis kept guard of my baggage, so that I could go out, and then I picked up my bag later in the day and head straight to the airport. 6. Although I dint try dinner, menu was very good , from a variety of Thai and continental food . Overall, a very good place to stay. I recommend Ibis, sathon because it's cheaper and far away from all the noise, which you will need to unwind from a hectic day.

Great place to stay. Lots of places to eat nearby. Staff is very helpful