فيكتوريا فولز رينبو هوتل

Great hotel. But what sets it apart was the great staff! Everyone was very friendly and helpful and made our staff very enjoyable!

Alan, رحلة لمدة ٤ ليالٍ, مارس 24, 2022

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Fantastic

Fantastic experience! It took a while for the hotel to receive our booking from hotels.com, but once that was sorted, everything went perfectly. Delicious food and a very short walk from the Falls - no need for a taxi!

Terence, رحلة لمدة ليلة واحدة, يناير 2, 2022

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I got very lucky! Due to lack of tourists, I was upgraded to their sister hotel, A'Zambezi River Lodge, which is right on the Zambezi. Gorgeous property, fantastic service and food. Elephants, hippos and baboons right outside your room!

رحلة لمدة ليلتين, أبريل 19, 2021

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Staff were friendly and efficient even while holiday makers were being evacuated in droves. I hope this lovely hotel and its staff manage while we’re not visiting. I’ll definitely stay again when all this global chaos is over.

Felicity, رحلة لمدة ليلة واحدة, مارس 13, 2020

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very friendly staff. rooms were of a good standard

رحلة عائلية لمدة ٤ ليلة , فبراير 5, 2020

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Poor value for money

Booked for 3 days' stay. Hotel staff seem to lack leadership. Hotel seems to lack management. Considering what they charge, the offering represents poor value for money. Inadequate lighting in rooms for reading. Very little general info available for tourists.

Sydney, رحلة لمدة ٣ ليالٍ, يناير 18, 2020

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Nice room, pricey amenities.

The room was nice. However, the price for breakfast changed every time we asked, from $20 to $28 per person for what looked like a regular breakfast. $28 can buy you breakfast for 6-8 people at the local store. They also wanted $6 per kg for laundry service.

رحلة لمدة ليلة واحدة مع الأصدقاء, يناير 1, 2020

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not value for money, bad customer service

It stated clearly that the 2 rooms will have bathtubs when I booked and there is no bathtub at all in any of the room. When I asked to change the room the lady in front desk (ms future) was not helpful gave us a hard time and we were in hurry for a tour program in the morning, so we just gave in. The air cond is Not cold in the first 2 nights in room no. 36, but they sent someone to repair. It was ok on the 3rd night. There was no towel in room 38 after they cleaned it, and when we requested for the towel, it took quite a while to arrive, after 2-3 reminder calls. Also, there was no bathroom mat too on the last night of our stay too, we didn’t bother to request anymore.

Eveline, رحلة عائلية لمدة ١ ليلة , ديسمبر 25, 2019

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When the hotel Manager offers to move your room due to air con not working great, follow through on your word. Very disappointed. developed a heat rash and had to sleep with wet towels to keep cool and be able to sleep. They did try and offer a free breakfast perk one morning, which we are greatfull for but that didn't make up for the aircon issue.

رحلة رومانسية لمدة ٣ ليلة, ديسمبر 16, 2019

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The location was great. The rooms and staff were nice The spa was nice. The room didn’t have a refrigerator but it had a place for one. We thought the restaurant was way overpriced for the quality. The breakfast, had we booked it, was $25.00 a person. A light lunch was $17.00. Overall it was a nice stay.

رحلة عائلية لمدة ٢ ليلة , ديسمبر 13, 2019

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