بست ويسترن بلس جاليريا إن آند سويتس

The hotel was supposed to have a good breakfast but because of covid all they had was cereal, coffee, and juice. Plus the pool was closed. The room had graffiti on the mirror, the ceiling had dents, and the couch was ripped. I wouldn’t normally complain, but we pre-paid $100/night, and when we checked in, they wanted a credit card number in case we wrecked the room. It was pre-wrecked, but made me uncomfortable.

So angry. The worst night ever. The sofa cama is broken, it was so dangerous to someone, has lot of parts broken, the matress is very hard. I got hurt trying to put it again on their place. It was incredible. How someone could sleep there? Nobody could sleep there. I have to sleep with all my family in one bed, cause the sofa did not working.

Everything good costumer services room really clean and comfortable location

Hotel was clean and up to date, most of the staff spoke very little English. Overall it was ok, nothing to write home about.

I put in a complaint already on this hotel we were supposed to get a 5 AM wake up call but we did not the toilet rocked but we didn’t want to change rooms cuz we messed it up already We didn’t know till the next morning that the showerhead was flimsy and shot straight down so we had to wash ourselves against the law

It was a nice room very quiet a d nice to hsve both drink and food vending machines on the same floor as my room there was nothing I was unhappy with. Would definitely stay there again.

Pull out couch was ripped and falling apart, pipes in the bathroom kept running and were very loud. Hotel needs to be renovated. Pillows were tiny and bed was very hard. Coils dug into my back. Carpets weren’t clean and had stains.

Outside doors were broke and not lockable, at least two that I saw one would not shut and one the lock in door jam was broke , not very concerned about safety.

please add heat to the halls and lobby. very cold.