لاكي بانسكو أبارتهوتيل سبا آند ريلاكس

Really nice. Spa needs extended hours.

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.

رحلة لمدة ليلة واحدة, أكتوبر 31, 2021

تقييم فعلي لأحد نزلاء Hotels.com

The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars

Ventsislav, رحلة عائلية لمدة ١ ليلة , سبتمبر 27, 2021

تقييم فعلي لأحد نزلاء Hotels.com

smart place to stay in bansko

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.

Bernard, رحلة لمدة ٧ ليالٍ, يناير 21, 2020

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Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.

رحلة لمدة ٦ ليالٍ, ديسمبر 25, 2019

تقييم فعلي لأحد نزلاء Hotels.com

Excellent stay. Parents loved it. Amazing service, facilities and perfect location.

Moe, رحلة عائلية لمدة ٢ ليلة , يونيو 14, 2019

تقييم فعلي لأحد نزلاء Expedia

Very good hotel but...

Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.

DIMITRA, رحلة عائلية لمدة ٣ ليلة , مارس 22, 2019

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A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..

رحلة لمدة ٤ ليالٍ مع الأصدقاء, مارس 20, 2019

تقييم فعلي لأحد نزلاء Expedia

Great hotel

Anastasiya, رحلة رومانسية لمدة ١٠ ليالٍ, فبراير 25, 2019

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We had to check out 30 minutes after we checked in and move to another real 5* hotel. The place is a mess. Small rooms and bathrooms with super cheap furniture. Small pool and super small gym. They promised us a full refund for not staying at their property but we never received it. Do not recommend! Waste of time and money!

رحلة رومانسية لمدة ٢ ليلة, فبراير 16, 2019

تقييم فعلي لأحد نزلاء Expedia

Good value for money, clean, good food, good shuttle service.

رحلة رومانسية لمدة ٥ ليالٍ, فبراير 16, 2019

تقييم فعلي لأحد نزلاء Orbitz