إسكاتيل

Disapointing French stay in Hotel Escatel,Macon Fr

No staff or availability of food on a Sunday night !

Andrew, رحلة عائلية لمدة ١ ليلة , يوليو 7, 2019

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Hotel was different as they do not have a receptionist after hours and you have to use a machine to check in. Was a little confusing and does not allow you to interact and or get questions answered if you arrive late. Night enterance could use more lighting for security and safety reasons. Lights in the stairs did not work but they had place a lamp to help until it could be fixed. Beds and pull-out beds were very comfortable, linen was nice along with towels. Breakfast in the morning was very fresh and plentiful. Place has tons of potential and during a busier time it looks like it would be great to stay at. Staff was very nice

James, رحلة عائلية لمدة ١ ليلة , أبريل 14, 2019

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Not quite as expected. Room was small but clean, as was the linen. Restaurant only open until 9pm and when we arrived at 8.30 there wasn't a great deal left as it was all being cleared away. When it came time to pay the Waiter blatantly tried to overcharge me by €40. We were a family of 4 - 2 adults and 2 young children , he charged us for 3 adults and 1 child and also charged us the weekend buffet price which was an extra €10 per person (it wasn't a weekend). Luckily my schoolgirl French was good enough to notice and point it out - he didnt even try to apologise and I fear that he tries this trick with all unsuspecting English families. Not a hotel I would go back to or recommend to friends and family.

رحلة عائلية لمدة ١ ليلة , فبراير 14, 2019

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At first the reception person wasn't friendly but I didn't mind so much. What I think was terrible is that when I wanted to leave the hotel early, around 7am, I found a group of 50 or so people in the corridor. As I got to the corridor door o saw it was because the door out was locked!!! I've never been trapped inside a hotel my entire life and it's unpleasant. I used the telephone to call but most numbers were not working (there were no instructions whatsoever how to call or get out). I finally spoke to someone dialling 9 and this person told me in French without any sense of anything being amiss that I needed to leave by the night exit. I found that later but it was only signed in French and not clear to me at all how that would be an exit. I also saw no means on how to safely deposit the hotel key as that also required the reception to be open which it still wasn't at 7.15. Not a customer centric hotel in my experience

Be, رحلة لمدة ليلة واحدة, يونيو 10, 2018

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Staying here was a big mistake

A smelly hotel that is longer overdue for decorating, updating and cleaning. Staff were unhelpful and grumpy (didn't see any problems with the place - were they responsible?). Too far from the town to walk in - they said it was about 15 mins..... not many walk that fast! Some of the other hotel clients did not seem to be what one might expect in a tourist hotel. Quite expensive compared to hotels we have stayed in and most definitely very, very poor value for money.

Robin, رحلة رومانسية لمدة ١ ليلة, مايو 23, 2018

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Hostel.

This was more like a Hostel than a hotel. I booked it because I wanted to stay in a reasonable hotel, and this wasn't what I expected. The restaurant was more like a canteen.

Mark , رحلة لمدة ليلة واحدة, يناير 11, 2018

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overnight stay on the way to skiing

nice hotel, good location to stay over night if continuing to les alpes ski resort the next day.

James, رحلة عائلية, فبراير 23, 2016

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Not up to par

I was disappointed with this hotel. After being checked in by a surly receptionist I was put in a tired looking room that resembled what I could only describe as a very basic budget hostel. The bathroom hadn't been cleaned properly (think hair on certain surfaces etc), had cracked wall and floor tiles, the sealing was patchy and some surfaces were dusty. I had to complain as for the price, it wasn't worth it. I would stay elsewhere if I visited the town again.

Christopher, رحلة من نوع آخر, سبتمبر 3, 2015

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Basic and dated

Used as a stopover. Served a purpose. Breakfast overpriced. Beds clean but rooms very dated. Bathrooms need overhaul.

KP, رحلة من نوع آخر, يوليو 30, 2016

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Pleasant stay

Nice staff and very helpful. Having a swimming pool was a bonus. Slightly disappointed by the breakfast room and choice but I guess the hotel was quite full and the staff had to keep topping it up.

Roberto, رحلة عائلية, يوليو 31, 2015

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