إسلام أباد سيرينا هوتل

A true 5 star experience in Pakistan. Location is best. Really awesome food choices. Great room service. Cleanliness standard is great. Overall a great stay. Highly recommended if staying in Islamabad.

WiFi is very problematic - very slow and hard to use more than one device at a time - difficult on a work trip. Service is good, but irritating to find some parts of the gym and spa closed because of covid, but things like the breakfast service jammed with people not wearing masks.

Nice and clean!

I was upgraded when I arrived and given a local mobile phone to make Local calls. The service provided by the staff was exceptional.

I had two back to back reservations, as I had added one night to ten nights. Without any explanation they put me up in a room and told me the following day I would have to change rooms. Surely they could have offered me to pay the price difference to avoid the hassle of moving rooms ? Another recurring nuisance is the inordinate number of shrieking infants and kids running around like uncontrollable missiles, especially in the dining area.

Difficulties with checking in early after a long flight. However nashada and Shazia at reception were very helpful. Gym air conditioning needs to be updated.

Staff just needs to be better trained how to handle foreigner requests.

Amazing and great experience in Islamabad

Everything it’s outstanding Pakistan is the best destination for holidays

one of the best hotel and excellent facilities