هيلتون جاردن إن تورونتو إيربورت

The bed sheets had grit in them and tthe shower was not clean looking.

Sally, رحلة لمدة ليلة واحدة, يونيو 10, 2022

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This is the first time I have ever stayed in a hotel that did not have a breakfast service. There were 3 hotels in the area non of which offered a breakfast service. They had a store with basic supplies but no one had delivered pastries or any type of breakfast food. Dinner was good at the restaurant why couldn’t they just serve breakfast? Very strange.

Theresa, رحلة لمدة ليلة واحدة, يونيو 2, 2022

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Cold Shower Anyone?

There was no hot water in the evening when I went to wash my face so this was unpleasant. I let it run in the sink for many minutes but no hot water was available. In the morning (at 4:30am) I let the water run for 6 minutes to try and warm up but it never got warmer than tepid. I had to have a cold shower and the waiting around made me late to get to the airport. Lastly, the front desk guy asked me "How was your cold shower?" I will not stay here again.

Nancy, رحلة عمل لمدة ١ ليلة, يونيو 1, 2022

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Good meal

Short stay before flying home. Location close to airport. Nice restaurant with limited menu but great food.

Brian, رحلة لمدة ليلة واحدة, مايو 22, 2022

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Freezing cold water

Disappointed that we had no hot water in our room. One evening we attempted to call guest services and no one answered for over 30 min. When I finally spoke to someone about the water they said they would do something for us at checkout. When checkout came we were given nothing not even an opportunity to speak to management. My 9 year old daughters took cold showers and in one occasion there was a brief moment where the water went from cold to scalding hot and then back to freezing while my daughter was in the shower. Extremely disappointed considering how much we paid for 3 nights.

رحلة عائلية لمدة ٣ ليلة , مايو 19, 2022

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I do not recommend this hotel at all

I do not recommend this hotel at all, they do not respect your time and your money: - Irresponsible staff. (the coffee maker in my room was not working!!!) - Breakfast is not included and also the hotel’s restaurant is closed at breakfast time. - You have to pay for high-speed internet. - I waited for the hotel free shuttle for about one hour at the airport. ….

Seyed Alireza, رحلة عمل لمدة ١ ليلة, مايو 16, 2022

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Accessible rooms are not accessible

We reserved an accessible room as my partner has limited mobility. The shower was wheelchair accessible, which we did not require. There were no grab bars within the shower for him to hang on to when he walked in. If you are in a wheelchair please be aware of the granite lip to enter the bathroom as it has quite a steep edge to get over. It will require a hard push to get over it.

Laurel, رحلة لمدة ليلة واحدة, مايو 8, 2022

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Comfortable stay

Clean and comfortable

Joshua, رحلة لمدة ليلتين, مايو 6, 2022

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Great staff and lovely rooms

The lady who greeted us on check in was lovely- a credit to the Hilton brand! All staff here were great

Tracey, رحلة عائلية لمدة ١ ليلة , مايو 4, 2022

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Good and bad

Clean, nice, comfortable. Unfortunately our room outside was close to hotel HVAC , noisy all night. No hot water in the shower. Wonder how hotel did not know this problem before any customers check in . But hotel staff are very friendly.

رحلة لمدة ليلة واحدة, مايو 2, 2022

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