دريمز جيد ريزورت آند سبا - بسعر شامل جميع الخدمات

First time out the country! The WORSE experience! They have an amazing welcoming entrance. Once you get the key to your room thats it! Some staff is friendly some is not. EVERYONE wants tips! And will mention it. We didnt know it was two sides of the restaurant. Went to our room put our things down! Walked around the resort maybe a hour. Came back locked out. They had us SO far from the front desk. We walked back twice both times them telling us our key works. Third time the manager went with us! Were talking 3/4 hours locked out our room. At first they were blaming us saying we put a security code on the door! But HOW? Then realized after 40min to an hour of standing outside the room. The keypad wasn’t working. They sent us to the preferred side. Were its a little better! It took staff an hour to come and bring us to the new room that they said would be available just waiting on a bells men for our bags! The view was partial ocean view. We paid for ocean view! The hot tub was on the balcony. DIRTY! Never used! And the preferred side was almost a senior citizen side! Wasnt walking for younger peach and NO where to sit. Starting 6 am all the older people will sit around the pool. Or put a placement on chairs and leave for hours. The other side was actually better if your looking for people to actually have fun with. Again the while resort was mostly older peaceful 60 and over. The food was OKAY! Again everyone is looking for tips! And will stand and wait til giving a tip.

Sabrina Ashley C, رحلة لمدة ٣ ليالٍ مع الأصدقاء, مايو 7, 2022

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I didn’t get any benefits nothing was out of the ordinary they are all busy trying to sell you packages/timeshares. On nights that they are selling stuff outside everyone is begging to sell you things. And if you’re looking to party this place is definitely not it, everything is to far and expensive there are a lot of older couples and kids.

Oritt, رحلة لمدة ٦ ليالٍ مع الأصدقاء, مايو 4, 2022

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Great! Loved Enrique!!!

Britt A, رحلة رومانسية لمدة ٤ ليلة, مايو 4, 2022

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Staff was not friendly or helpful except for Edwin in the carnival. We won't be staying at this resort again.

Ronisha, رحلة رومانسية لمدة ٣ ليلة, مايو 2, 2022

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Overall we had a great stay. We had heard great things about the Dreams properties and this one did not disappoint. Buffet was very good, the staff were great, shout out to EDGAR, the food was good and eating outside overlooking the ocean was fantastic! Our favourite restaurant was Spice and the rest were just okay. Pool area was nice, could probably use more umbrellas. We enjoyed the live music through out the week, lots of great talent. Seaweed is a problem however they are doing everything possible to keep up with it so kudos to this team for all their efforts, it did not go unnoticed.

Pamela, رحلة رومانسية لمدة ٨ ليالٍ, مايو 1, 2022

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phone in a room was not working, was not able to to room service. When asked to fix it at the front desk, they said they will but never did. Also, the pool where tha hammocks are, we were not able to access it because it is for preferred members only, and they asked us to pay additional $45 per day per person if we wanted to access it. However it does not say that on the web and all the main pictures to attract people are from that pool and those rooms (for preferred rooms). Staff was friendly, rooms and the whole resort could be updated and cleaner. would not recommend it if anyone asks.

Vilija, رحلة لمدة ٥ ليالٍ مع الأصدقاء, أبريل 30, 2022

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If you are looking for a place to swim at the pool, and dont have high expectations for quality of drinks, food, excellent service, it is an ok place to stay to lay, tan And rest. There is not much entertainment, the quality of food is very bad and the service is not fancy. People are standing around speaking in spanish about customer. Theyre not smiling, theyre not trying to make you happy , do not want to take an extra step for anyone even if you tip them well. The food is the worst if you have established taste buds and know if you are eating fresh food or previously frozen. We came with a group of people and didnt get to swim in the ocean because corals and rocks cover the shore . This is an ok place if you havent had great experience previously , but if you have been to a more upscale place you will be disappointed. Also people serve you food without gloves and when they pour you drinks they touch the edges of the glasses , it didn’t feel sterile . Glasses are only being rinsed in front of you. They don’t machine wash them out at the pool. I personally dont like to complain and try to make the best of my vacations but it wasnt that nice. The water from the bath was also a brownish color so it felt dirty to take a bath which would of been nice because there is a jacuzzi with a view. The most disappointing was that online they give you pictures of the preferred exper. If you are regular customers you get no hammocks which were the number one thing why i chose this place

Aurelija, رحلة عائلية لمدة ٥ ليالٍ , أبريل 30, 2022

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This was my first trip to Mexico and my first time experiencing an all inclusive resort. From the second my sister and I arrived we received the most amazing hospitality. I really can not say enough about how friendly and helpful the staff are, really going above and beyond to make our stay so memorable. The food was better then expected for all inclusive. There were plenty of options and restaurants were open till 11pm. Room service was excellent. The evening entertainment was all great. I highly recommend this resort and honestly can’t wait to go back.

april, رحلة عائلية لمدة ٥ ليالٍ , أبريل 27, 2022

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Stayed for 5 days in a Junior Sweet Ocean View. It was amazing!! Our room was right by the main pool and was a fun area to be in. The staff was all soooo friendly, helpful and welcoming. Food everywhere was excellent, although my sister in law is vegetarian and wished there were a few more options. It was also sometimes hard to find a pool towel, and expect to get up early to snag a chair by the pool. We brought our own drink tumblers and that was great- kept the drinks cold and less cups for them to wash! We did upgrade to Preferred amenities and honestly didn’t find it worth the cost. Overall was fantastic and we are already day dreaming about our next trip back- we will be staying here again for sure!

Amye, رحلة عائلية لمدة ٥ ليالٍ , أبريل 19, 2022

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The staff and hotel itself were amazing ! The only downside to traveling to Cancun right now is the seaweed which is hardly the fault of the hotel. The hotel staff worked very hard everyday to clean the beach for its guests and did a great job with a difficult situation.

Peter, رحلة رومانسية لمدة ٥ ليالٍ, أبريل 16, 2022

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