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Friendly staff

The staff is friendly. The location is next to an excellent restaurant, the Plantation.

Kok, رحلة عمل لمدة ١ ليلة, نوفمبر 21, 2021

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I spent 2-nights at the Ibis while waiting for my covid-19 test results when arriving in country (a requirement for entry into Madagascar). This means I was confined to the room for the majority of the stay. The room was clean, good temperature control and comfortable bed. The bathroom was clean and the shower had good water pressure. During quarantine I ordered room service which had a good selection (Amy's Place restaurant), prompt and reasonably priced. Tip: they have to bring you the menu, so I just took photos of all the pages on my phone for later use. Wifi is good, strong enough to stream and even sustain a VPN. After quarantine: They called me the 2nd night that my test results came back and I could leave. The last morning i enjoyed breakfast in the restaurant which was lovely. All the staff were wonderful, friendly and helpful. My only comment is it would be good to create an info sheet to leave in the rooms about the rules - how to do breakfast, when to expect a call, etc, but the quarantine rules were still very new so i suspect that everyone is still trying to figure things out. Thank you for making an annoying situation more comfortable.

Lori, رحلة عمل لمدة ٢ ليلة, نوفمبر 19, 2021

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Convenience

Great place convenient to La City mall.

Kok, رحلة عمل لمدة ٣ ليلة, أكتوبر 26, 2021

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A good address in the Ankorondrano biz district !

Well located no-nonsense 2* + / 3* - pied a terre if you have to do business in the Ankorondrano district. IBIS is a brand from the Accor Hotel group and all fittings are at European standards. Ask for the view over the garden/swimming pool. The staff is courteous and well trained though checking in at around midnight was very slow.

رحلة لمدة ليلتين, أكتوبر 30, 2020

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Bad experience with the receptionist.

I asked the reception before booking the room if that chèques vacance were accepted and they confirmed positively. But at my arrival they didn’t. Then a asked to pay the day before I leave the room to avoid waisting my time cause I had to leave early the next morning. I paid after like 20 minutes of discussion. Then the next morning I went to the rep ruin to give back the key and they asked me to pay one night cause the day before one of them forget to count my last night. I had to spend 30 minutes to pay and have an explanation. Poor service and really slow. Mora mora they said there. Really disappointed. Sure it is safe and well located. I don’t recommend it at all.

raiss, رحلة لمدة ٣ ليالٍ, ديسمبر 17, 2019

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The staff was kind the romm was clean There is a nice pool

رحلة عمل لمدة ٢ ليلة, ديسمبر 8, 2019

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2 Nights at Tana

I thought the hotel was good. Ofcourse IBIS standards... Something went missing from my room and noone took responsibility. It was something with not a lot of monetary value, but still, things can't go missing. Restaurant was good serving some Indian food. What suprised me was they had a bar but no snacks to eat with the drinks in the vegetarian part. Also, we reserved the SPA for 2 people at a particular time, but when we reached to get the service, we were told that only one of us can get it done, with no mention of Sorry or why that happened. But again, i am not sure about service levels at IBIS, I am not used to staying at IBIS a lot. Am forced to choose this hotel, as the other decent hotels of Tana are in Town and traffic is killing.

ashwin, رحلة عمل لمدة ٢ ليلة, أكتوبر 1, 2019

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NOT A GOOD CHOICE !

This place (shouldn't be called hotel) is not worthy of a decent "stay". Never in my life I have seen a place such in need of a coat of paint and a good CLEANING......

Charles, رحلة عمل لمدة ٢ ليلة, سبتمبر 21, 2019

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Good service, small, bathroom may not good

staff wit very good service. just bathroom was block and flooded. as same pricing actually can get much more comfort and bigger room.

Lo, رحلة عمل لمدة ٢ ليلة, أغسطس 29, 2019

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The rooms had a clean, modern design - efficiency of space, yet attractive. The hotel's lighting was designed to reduce energy waste. Lights could not be left on in the room while gone - the room key was also used to light the room. Once removed, the lights were turned off. Other parts of the hotel such as stairwells and corridors conserved energy as well. The staff were friendly and accommodating. The restaurant had a good selection of very tasty dishes. The buffet breakfast was also very satisfying. Overall, a great experience. I would highly recommend.

رحلة عمل لمدة ٣ ليلة, مايو 17, 2019

تقييم فعلي لأحد نزلاء Expedia