حياة بليس فوت لاوديرديل إيربورت آند كروز بورت

I was quite surprised when at the hotel desk I was informed that not only did I owe them $140.00 for parking but also $40.00 for cruise port shuttle. Their add said free airport shuttle, however when your add says airport/cruise hotel and you advertise “free airport shuttle” one would assume that included cruises also, NOT! Also, when it said free parking they didn’t stipulate only while staying, not while cruising! Every other hotel we have booked for cruises was for the duration, NOT AT ALL HAPPY WITH HYATT PLACE OR HOTEL.COM at this time, certainly would not have chosen such an expensive hotel!

Did a pre night before a vacation and doing a post night on February 11. Everything was great!!! Marcel was very friendly and helpful. Best beds and pillows I will always stay at a Hyatt or Hyatt Place from now on.

I asked for feather free and didnt get it. Maybe hotels.com made a mistake. Otherwise hotel was great.

Good place near the airport. No frills.

Check in was a little confusing as the hotel did not enter my booking information they should have received through hotels.com But the staff got through it with a smile! Gave us waters for the inconvenience. The shuttle to the airport is not prebooked just runs every 30 minutes. So that was a hot mess at 5 am suggest they ask guests their flight times so they are prepared at any time,- A second shuttle came pretty quickly. Just need to tell guests!