بان يوري ريزورت آند سبا - اعتماد SHA Extra Plus

They gave me different room

Woosuk, رحلة عائلية لمدة ٤ ليلة , يناير 1, 2020

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We were put into a new room in the brand new block. A lot of issues with these, there is no sound proofing anytime someone walked by it sounds like someone is hammering, the sink leaked which we requested to be fixed but never was. We were staying as a group but when we went to check in we were unable to get the rooms we booked. They offered to swap rooms the next day to a room up on the 5th floor with no pool access which is what we paid for. All else was good the pool was great. I would not stay here again if I was to return to Patong

رحلة عائلية لمدة ٤ ليلة , ديسمبر 28, 2019

تقييم فعلي لأحد نزلاء Expedia

the staff at the desk area were very nice and friendly [especially add], any problems and they will sort it out. the food in the restaurant was very tasty. the pools were good, clean and fresh. best of all were the cleaning staff, excellent every day. my room was very good on the 4th floor. down side it is a bit of a hike up the hill to the hotel.

رحلة لمدة ٢٥ ليلة, ديسمبر 23, 2019

تقييم فعلي لأحد نزلاء Expedia

Nice & surrounded by nature in quiet part of Phukt

We had an issue (price related) and we spent a good part of our stay arguing about it and contacting hotels.com, it was really frustrating mainly because of the language barrier. The front desk wasn’t very helpful with this manner and what they told us was always different to what the 9 hotels.com agents I contacted told me. At the end they did manage to get a discount but it wasn’t exactly what we were asking for. We were not happy with the solution. Anyhow, the hotel is nice, the outside pools are nice and the rooms are comfortable and big. The room I shared with my sister had an humidity smell and some furniture was a little outdated. The bathroom did not look so clean but maybe because it is already a bit old. If you want to be a bit far away from the night life this hotel is well located. If you are not able to climb hills you might want to take the hotel shuttle to the beach and mall. We did climb the hill as part of our exercise though, but it can get really steep specially for elder people.

Monica, رحلة عائلية لمدة ٤ ليلة , ديسمبر 20, 2019

تقييم فعلي لأحد نزلاء Hotels.com

It was in a great location. The staff were very helpful and helped to sort out any faults that occurred promptly. I could not fault the hotel. Very good for the price.

رحلة لمدة ١١ ليلة مع الأصدقاء, نوفمبر 17, 2019

تقييم فعلي لأحد نزلاء Expedia

This property is very up the hill and can be a struggle to walk up. Hotel is clean and has a welcome character to it. Staff were pleasant and we had welcome drinks on arrival. However, as we were short for time during check out we forgot our headphones and speakers. The genteman that did the room check when handed in the key kindly brought down a ring which was just a fashion ring however he stole our headphones and speakers. We tried to phone the hotel to check the room they said nothing was left in the room but we had picture evidence this items were in the room. They did nothing to re assure us about this items and didnt seem to care. Once we got back to england we tried again they claimed these items wasnt in the room when it was clearly left behind. I wouldnt trust the staff with my belongings if i had to stay there again. Theres no confidence in the staff.

رحلة رومانسية لمدة ٦ ليالٍ, مايو 10, 2019

تقييم فعلي لأحد نزلاء Expedia

Hotel staff was friendly, but had some communication problems with the shuttle bus and we ended up waiting 1 hour and then paying for a tuk tuk back to hotel because they forgot about us, communication needs work! But room was comfortable, clean and beach towels provided, pool was really nice

رحلة لمدة ٥ ليالٍ, يناير 12, 2019

تقييم فعلي لأحد نزلاء Wotif

Good hotel, good spacious rooms at a decent price!

Good hotel, fair price, far enough away from the noise but just a short walk to the action!

Dareh, رحلة لمدة ليلتين, ديسمبر 31, 2018

تقييم فعلي لأحد نزلاء Hotels.com

Not good

Cheap price big room but on the mountain far to the beach not good breakfast

Boldkhuu, رحلة عائلية لمدة ٢ ليلة , ديسمبر 23, 2018

تقييم فعلي لأحد نزلاء Hotels.com

Staff were amazing! So friendly. Room was spotless. We were well taken care of and the shuttle to beach and shopping centee was an extre bonus. Restaurant food was average. Breakfast buffet ok but lsuggest going into town for other meals

رحلة لمدة ٤ ليالٍ, ديسمبر 22, 2018

تقييم فعلي لأحد نزلاء Expedia