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Dirty rooms and very very outdated and old rooms. I thought holiday in had a standard to be at but apparently this is not true with this hotel. I think a motel 6 would have been better very disappointed

Clean hotel, requiring masks, and have hand sanitizer stations throughout. Some stations were empty, but was only there for one night. Breakfast included a hot breakfast item and pastries as well coffee, juice, and water. I recommend staying here.

Definitely needs renovating! The bathroom door has water damage and they just painted over it. The bottom of the tub had had something scraped off the bottom of it. They need to have a company come in and cost/resurface the three tub. Bed was nice. Carpet in front of microwave and desk had spills that could’ve been spot cleaned.

Great stay great customer service. However an airport shuttle is very much needed..

Nice stay. Cleaniness was good. I am very particular and would recommend that the are between the night stand and beed be vacuum. Other than that it was a nice stay

An easy check in and a good one night stay. Very comfortable bed. The A/C unit was extremely loud though and the microwave didn’t work too well. A friendly staff, professional staff made the stay a little better.

Attendant was very nice but the rooms were very dirty. The carpet is in dire need of washing. Our socks were black from walking on them. Location is ideal though.

Front desk staff were great! Next time I'm in El Paso, and need a room, I'll definitely stay here again.

Very welcoming. Staff very friendly. If u asked a question ans staff was not sure they would quick and friendly with finding an answer

This was the worst stay at a Holiday Inn we have ever had. Definitely not COVID safe! DON’T SAY HERE!!! There was no soap in the common restrooms, and all sanitizer machines were empty when we checked in. We let the lady at the front desk know but when we checked out they were still empty. Large group of people drinking and partying in the room next door. Loud music blaring and screaming late into the morning which could be heard down the hallway. Couldn’t get any sleep (which was the purpose of stopping at this hotel). Complained to the lady at the front desk multiple times but we were ignored. Spoke to the manager in the morning; however, still no resolution. Didn’t expect this from a Holiday Inn. Never staying at any Holiday Inn again. Now we have a 600 mile drive (while we’re sleepy) to get back home.