بست ويسترن بلس زانزيبار

Good stay. Great transfer service especially because I arrived at a ridiculous time. Good location in city, easy walking to the sights.

Location is good, everything other is terrible, more like a hostel than a 4* hotel, only cold water under shower, very loud and not good breakfast

sttaf was not helpful The rooms are noisy and have no sound insulation

Great location, comfortable room, superb roof top restaurant staff, totally wonderful place

Friendliness. Everyone treated us as special. The food was great. The staff helpful. I will be returning. Also the central location was awesome.

The staff were very friendly and helpful; the location (at the edge of Stone Town) was great. Only glitch was the shower head being faulty, causing an unexpected and painful scalding. Was immediately fixed upon reporting it to staff, though.

LOCATION AND CLEANLINESS, LOTS OF PLACES TO EAT NEARBY

It's not too far from the airport. The rooms were clean. Great for the price.

Got my room and the electricals were not working. The kettle and fridge in the room were not working. Even the safe didn't work.I tried plugging in my phone at all outlets but none of them worked. Called room service but no one came so next morning, I went down to complain. They said they didn't have another room but I insisted on moving to a better room. I was finally moved to the other room after much persistence. During check out, I was charged $4.00 more so I asked and the man at the front desk said I should tell my friends to pay $4.00 less on their bill coz I got charged the $4.00. I was shocked by his answer but didn't want to argue with the man as there were more people lined up behind me. When my friends checked out of the hotel and were paying their bill, they were being charged $20.00 more. After checking their restaurant bills, it was obvious that other room restaurant charges were being charged to my friend's room. Restaurant bills from other room charges had their room numbers canceled and were being charged to my friend's bill. Even the name on the charges of the bills was not my friend's name so it was obvious that wrong charges are deliberately being charged to the rooms with lots of restaurant bills as most people don't bother to check and just pay their bills. After much arguing, the man at the front desk finally decided to waive off the $20.00.