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We were a couple with two small kids. Very confortable room, the kitchen to prepare baby meals was great. Breakfast was good and with a lot of options. Hygienic rules were in place. Parking next door. We probably will stay again next time in Munich.

The hotel was under renovations and it will look great in the near future. There were no disturbances at all during our stay that would interfere with us. Furniture moved around, workers on-site, expected for a renovation of that caliber. The rest of the amenities including the room did not get affect us.

Very efficient check in and accommodations. Wonderful breakfast.

The location was good for our trip, it was comfortable and food was good.

It was wonderful! The kids and I had the best breakfast in the mornings. It was great how close it was to the train station. Very friendly staff. We will be coming back. Thank you for a great stay.

We stayed for a few days around New Years. The heating was not working and we changed room twice. Every time we asked the staff to confirm that the heating in the new room was working. And every time they said that it was, but the heating was not working. The hotel manager told my partner that we will get a refund for the stay and we never got our money back!

The heating in the room was inoperable and all the hotel offered was a space heater that was missing a wheel which could have been a safety hazard for our two small children. The shower in the room also had mildew and when we brought it up to the hotel they said no one was available to look at it. Needless to say no one ever showed up to look at the shower or at least clean it. Room always had a bad smell to it like bad plumbing something was overwhelming.

The rooms are much smaller than advertised. Photos are very misleading. I thought I paid for a suite and it was a normal, below average room. My heat was not not working. The gront desk said they would send a technician who never came. The solution was giving me a small space heater. Paid $260 for this terrible place!!! HOTEL IS OVERPRICED!! MISLEADING!

The staff was extremely helpful and friendly. The breakfast was very good

Nice large room, good location near the Ostbahnhof, excellent American breakfast buffet, very nice staff. This was the nicest room we have had in all of our trips to Germany. The only negative is that the standard internet should be much, much faster. It is only 630KB/s or 5 Mbit/s. (I am spoiled: I have 1 Gbit/s at my home in America.)