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The room was very clean, and that was much appreciated. The only downside is that you have to park across the road in a parking garage and the cost for that is $18 per night. Other than that, everything was great!

Lobby and Rooftop Bars closed - irrespective of orher bars being open in neighborhood

My wife and I were very impressed by the room! The bathroom was very spacious! There was a couple of things in the room that weren't so great, or this would've been an overall 5 star rating. One, the TV stand was loose and the screen leaned to the right. Two, my wife found a black sock under the nightstand (not one of ours). The downtown location is perfect for special events, since the convention center is only a few steps from the main entrance.

There were no glasses/cups in the room. No cleaning service. No coffee. There was no parking available. I had to park at a public garage for 18$/day. Noisy late at night/early morning.

11th floor room was great, staff was helpful and accommodating. Would have been perfect if I wasn’t paying extra to park due to no valet

The place is beautiful it’s self the architecture is amazing it’s in a great location but they were remodeling some thing next-door to it to make it look very run down or really creepy there’s a giant gaping hole inside a building and they ran my card and said it declined and then still manage to clear some charges to my card in the amount 300 more dollars I’m not real happy about that

Great location and views in downtown. Everything you need is in walking distance.

This was an old bank and haunted stuff still happens😂 but love it just ask the staff and some guests if anything weird happened there

It was a nice, comfortable stay for the weekend.

It is an older property that has been beautifully updated right in downtown Phoenix, 2 blocks from Talking Stick Arena. We can't wait to stay there again