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The swimming pool is amazing. Good for all family. Not so deep. The staff very friendly at the lobby and restaurant.

I like the hotel, nice employees, very clean, quiet place. I would appreciate it that the room had some cups. I stayed in the one with micro and coffee maker, but no cups. Also, no gratuity water. I like the breakfast but didn't like what I ordered for dinner.

Excellent location, just across Galleries Shopping Mall. Excellent facilities, staff, and clean rooms. Is my favorite hotel in Puebla.

Dont like the size of the room, ther service is poor ant the food is ugly

Probably the worst hotel we’ve stayed at. Rooms were tiny, the shower was probably 2ft by 2ft, and didn’t regulate temperature properly. The thermostat in the room didn’t work correctly. We could hear everything happening on our floor, and the bedding was horribly light. We’ve stayed at LQs before and had decent experiences, this one was extraordinarily bad.

Overall great. I have no complains at all good price, good service, my room was nice, breakfast was ok. My room was ready since I arrived like 2 hours before check-in so I didn’t have to wait. WiFi was great too, only weird thing was how the elevator work but nothing bad. I’d book here again if I go back. No big luxury hotel but perfectly comfortable for the price.

The room is very noisy.

the property is new, well maintained, the rooms are spacious and very clean, the staff is very friendly and polite and the location is great, although a little far from Downtown but other than that the hotel is a 9 out of 10 easy.

Good hotel location, small rooms but modern and clean. Quality of the bed very good, braekfast included even so I couldn't try it out as we had to leave very early in the morning. Hotel includes a shuttle to give you transportation for free in the close surroundings of the hotel.

Excellent service from the staff. Clean, spacious and comfortable rooms. Good breakfast (buffet) and a nice in door pool.