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The Opera Plaza Hotel, will provide any guest visiting Marrakech, all they could require. Comfortable rooms, great food and types to choose from, great friendly service and a guest service desk staff that is happy to resolve any problems plus arrange any type tour to meet your needs. To top it off there are lovely grounds, swimming pools and very nice lounges. oi

Staff were so helpful we needed to hire a car they organised everything at the hotel made our stay very comfortable!

the wifi doesn't work period, tv reception in hotel rooms is poor and the place could do with some serious lighting - everywhere is just dark - if that is an attempt at creating an ambience - they have seriously failed. the staff were friendly enough and it is litterally accross the road from the main railway station on a positive note

Everything was nice , however they have a very slow and unreliable wifi internet

Clean, good size, good gym and restaurant choice. You can’t control the heating in the rooms and I was mostly cold. No fresh coffee at breakfast and hot drinks are sold in tiny cups or largely unavailable. No kettle in rooms

The hotel is situated in a convenient location. The staff were very helpful. Food is good. The bed is rather hard but rooms are quite large.

We very much enjoyed our stay at this hotel. It's right across the street from the train station and a short walk from many of the popular attractions. The hotel room was clean and the grounds very well maintained. I'd recommend shopping around for cheaper day-trip options or encouraging the hotel to make the pricing more competitive.

Beautiful setting, stunning view from balcony , very peaceful and breakfast was amazing

Close to the city. Siham was excellent at reception. Close to the train station

DEFINITELY ONE TO AVOID. SHOCKING!!!! Where do I start. I decided to stay at this hotel as from the images the rooms looked spacious and clean. When we arrived we realised the rooms were tired and in need of tlc. The safe in the room didn’t work and reception decided to replace it for us. We decided to leave our valuables in the safe as you hear stories of stuff going missing in the room. THIS WAS A BIG MISTAKE! on our first night someone with access to our room and with the master key to the safe, decided to pay us a visit whilst we were out. The safe was accessed and all of our holiday money of £700 was taken. We noticed the following morning and went straight to reception and spoke to the manager. I believe his name was Zahid. He showed no compassion whatsoever and told us he will look into it. We asked him to call the police and he told us he wouldn’t and we would have to go to the police station. We decided to do this on principle, but on reflection would avoid this as we had to spend 4-5 hours at the police station only for them to write a report and give us a reference number. The hotel clearly know who has access to a master key for the safe and also should know who accessed the room from the key card. At no point did they seem concerned and reading previous reviews this is not the first time this has happened. In summary I would advise everyone to AVOID this hotel. The staff can’t be trusted and the customer service is appalling.