هوتل كاسا مايا

The room was gigantic and super clean. The people were very inviting. The food and music at the restaurant where excellent our last night . The pool is a little small.

Food in restaurants was bad and over priced

The check in process is a bit long. The receptionists aren’t very friendly nor informative about the hotel amenities. However, one of the staff, Angel, made up for it. He made sure we got information on all of the amenities available to us and he checked on us to make sure we were having a great stay.

This once grand 5 star hotel still holds its charm, with great facilities, with pools, beach service and several choices for food and drink service. I cannot fault the friendly staff and quality of service. Although I was at first disappointed that breakfast was not included, which I blame Hotels.com for, I was soon won over. The hotel is about 3 km from any commercial facilities and about 5 km from town. Also they made us ware a wrist ban and if you wanted to charge meals etc to your room you had to pre-pay, both of which I found a bit primitive.

This is a great place to stay! Great service, very clean, nice beach, nice facility, and the breakfast was phenomenal. We will definitely come back!