ذا كهايبر هيمالايان ريزورت آند سبا

amazing place with great food and great staff...SPECIAL MENTION FOR SAQIB AT FRONT DESK WHO WAS VERY COOPERATIVE AND FRIENDLY.

Need better up keep of the property. Improved staff training and empathy towards guests. Although stunning views make up the shortcomings.

We loved our stag, food and service at Khyber. Because of the weather there were smell on the rugs.. but a must stay place.

Likes: -Service -Cleanliness - Room -Amenities Dislikes -The restaurant food needs improvement.

the hotel was exactly as promised and much more due to the surrounding beauty. within the hotel there are plenty of activities and the location is also closeby to all local attractions. I couldnt get any mobile network and the hotel wi-fi is very poor, I guess it helps in the term completely switch off :)

It is a beautiful hotel that is well situated and offers stunning views of the mountains. However the service in the restuarant was not up to par for a 5 star hotel. The staff were not friendly. However we needed a doctor and the service was excellent and efficient.

Very courteous staff, very nice property, awesome views

What an exceptional hotel in an exceptional place. Nothing was too much for The hotel staff and management. We sent an email to the reservations department to decorate our parents room for our fathers 60th birthday and parents anniversary and as a surprise and they not only kept the secret very well but made it all the better with an exceptional cake and extremely well decorated bed. I can’t thank them enough for their hospitality and service for everything from the front desk through to the spa. It was an amazing experience - the only regret is we didn’t have a few more nights there. Will definitely be coming back!!! Thank you

Room was great. Food was good. Staff were very attentive. Good experience.

This is the worst service I’ve received at ANY hotel, let alone one with pretenses of being 5-star. If I were feeling generous, I´d say that every person working here seems to be a trainee. But, I´m not. Here is only a snapshot as to why: There is a “please service” light, that I have foolishly attempted to use to signal housekeeping, before leaving my room for 3-5 hours in the late mornings/afternoons; not once in three attempts has the room been cleaned, even when I also call housekeeping. Today, after returning again to find the room exactly as I’d left it, I called down and asked for it to be cleaned right away. When I returned after 45 mins, they’d left MY DOOOR OPEN. (BTW, where did I go for 45 mins? The much touted sauna/steam room. When I arrived, there was no attendant, no towels, no water, and both the sauna and steam room were turned off. This was 3:00pm.) Upon returning to my open room, relieved not be robbed or murdered, I felt a bit peckish. So, at 4:15pm, I called down to order from the “1130 to 2230” section of the in room dining menu. As I begin to order soup, the person taking my order, informs me they are only doing “The all day menu...sandwiches, pizza...” But, I say, I’m ordering from the regular menu, within the indicated hours? He says the kitchen is closed. Fine. I point out that the menu is incorrect, but whatever. This man then has the audacity to SIGH like he’s doing me a FAVOR, and say, “Ok, ok. You want soup?” I hung up & came here.