هوم2 سويتس باي هيلتون جالفبورت آي-10

The staff at this hotel was probably the most welcoming staff I have ever seen at a hotel. It did not matter when you went to the lobby the staff was always amazing. Everyone I encountered from the housekeeper all the way up to the manager was wonderful. I’d stay at this hotel again just for the staff. Thankfully the hotel itself was also super nice. Very modern and the room was huge and had everything you could need. I would recommend this hotel to anyone who is staying in the area and I would absolutely pick this place to stay if I’m traveling through again.

The room was so clean, Double shades made it dark for sleeping. Better continental breakfast than i have seen in my travels lately!

I love the access to the full refrigerator and knowing that there was a dishwasher and other appliances that I could have requested. I thought that was awesome. When we travel with the family and can't stay at a condo we will definitely be staying here!

I liked that our room was on the 1st floor. Front desk was friendly as well as the housekeeping.

Floors wasn’t vacuumed, bottom of shower paint is pealing, and the part that pissed me off the most is the water coming out the shower head, sink, and even toilet was brown!!!!!! Looks like the water system is coming from The Gulf Coast.

I'm soo disappointed. I've stayed at this property before, and it was nice, clean, well kept with friendly staff. Not this time. Room was dirty, shower had mildew, bedside lamp didn't work

The hotels is real nice... customer service awful!!!

La quinta hotel in Houston has flees on there beds

I was very disappointed in our stay this year. We never saw any staff to help us with our problems, nor had any cleaning done. I understand that COVID has changed the way that hotels are working but to have zero cleaning for a week made our stay stressful. The room we were in also made our stay stressful. We knew the bathroom was not cleaned when we got there because the shower had hair and dirt all in it, the toilet was also dirty, the t.v. Did not even work and that may sound like a small thing but it isn’t when you have two small kids. We decided to grill and after purchasing a lot of food we realized none of the grills were working. That was the last straw when the hotel didn’t bother to notify people that they weren’t working. We will not be back for our yearly trips to this hotel.