أبارتمنتس سويس ستار يونيفرسيتي

Stay was okay.. a little bit hard to walk up to the very last floor when you have heavy luggages. There is small supermarket by the street, 27mins always by tram from/to the airport. Check out are very strict to there time of 11am and takes them 1 day before replying back so I suggest messaging them 1 day ahead.

This is a great cheap alternative in Zurich. We were unlucky to get three flights of stairs with no lift and that created issues with the wifes knee. If you are young and fit ( we are well over 60) then this is a gem. The cleaners are not great. Old receipts from previous guests, an old towell in the cupboard tend to make you think careless or sloppy but the place is OK. Full kitchen and walk 20 mtrs to Tram

The apartment did not stick to the code of keeping the key and even did not bother to inform me the new code. Horrible service, bad condition of the flat. It's not advisable to advertise such a property on hotels.com

A very comfortable stay with all amenities provided in the apartment and supermarkets and bakery within 1-2 mins walking distance.Convenient location with a short 10 mins tram ride direct into Zurich Central HB station.

Terrible service! I don't know if it is a hotels.com issue or the people renting the apartment! When we got there, we have to key in a PIN to get the key to the apartment, we have done this on a previous visit to Zurich at another apartment and the PIN was in our booking confirmation. For this particular booking, we were not sent any PIN for getting the key, their mailbox states that you need to key in the last 4 digits of the booking confirmation as the PIN - which we did and it didn't work. We had to call the number displayed on the mailbox, on international roaming to get a PIN (which was no where close to the last 4 digits of the booking confirmation) for the keys! It might seem like a simple thing to do but it is annoying if you have been travelling and it is snowing when you are stuck outside with bags and no idea about the key. The room was ok, clean but felt older than it seems in photos. The location was fairly okay with the central station being a few tram stations away and about 15 mins of walk down the hill. The only good thing was the tram station was steps away, so we didn't need to carrry our bagpacks too long. If you book earlier, I think Zurich has much more options and better apartments at the price - this was certainly over-priced. We have had a very nice apartment in Zurich on our previous stay 2 years ago at a much lower price.