سيماروزا هارموني

The room is clean and the location is close to bus #22 and #23 in Firenze. When we visited the area, the temperature is still chilly (for us). They did not provide heating for guests, which I mentioned to the managers. But they simply replied the heater was not working at all. I felt that they just took excuses, which is the main reason for their poor rating.

We had a wonderful time. The staff was friendly and informative!

This was an older mother daughter 2 week adventure through Europe. We stayed three days at the CimaRosa. It was way more than we expected for the reasonable price. The room was spacious. It had a refrigerator and a little table 4 meals it was extremely clean and very comfortable with all the amenities one needs while away from home. The decor was beautiful and Charming. The neighborhood was very safe and centrally located to everything while not being in the middle of downtown. Transportation to and from was extremely easy. It had a Charming patio to relax in and have coffee xcetera. The proprietor was extremely friendly and very helpful. She mapped out every site in Florence and how to get there so we did not need to pay a guide. With her instruction we were able to see everything at our leisure. I would definitely stay there again especially on an extended visit because of all the comforts and ambiance. It was like a home away from home in the middle of the vacation. Loved this hotel.

Short but enjoyable

I would never recommend this accommodation to anyone. We had a confirmation but apparently that means nothing as when we arrived no one was there to let us in - I have never been to a Bed and Breakfast where there was no one available to greet us. There is a message that asks us to call to confirm - we assumed that as we had a confirmation and we were in a foreign country without a telephone - when you have a confirmation that is the confirmation - this process is ridiculous . Fortunaltely for us we found a couple on the street who called the number on the door and we left a message - as there was no answer. As we were dragging our luggage to another hotel the reception called the strangers number back and they got us before we registered in another hotel. We were very upset and related that to the reception - he was an "arrogant idiot" and wanted us to confirm that he was right and this i would not do - he finally showed us our room - NEVER, NEVER AGAIN. And I would advise people not to go to this type of establishment if this is their process - who in their right mind would call and overseas # and pay roaming charges when you have already paid and have a confirmation. RIDICULOUS PROCESS