فيلاز إتش 2 أو

My family and i had a great time at Villa H2O. Great location, the pool was amazing and the breakfast was good. Mariana from the front desk was really nice and helpful, thank you for everything!!! We will love to come back!

The property was in a great location to the beach area by car ..taxi 200 pesos going there during the day after 10 p.m. it goes up to 400 pesos. The staff was excellent breakfast was good every morning if you're a meat person though no meat is served during the breakfast but the omelets are fantastic the pool was great and beautiful we rented the penthouse which was worth it to have the full kitchen

Israel who was greeting us was friendly and very service minded. He upgraded us to a nicer More spacious room than we had expected that suited us and our needs better and he was very generous giving us extra time before checkout so we could get the most of out last day in Tulum. Unusually good service. Nice and calm area with bright and clean rooms, still very close to Tulum town. You could walk to town in 10-15 minutes but a bike or a car if preferable. Felt very relaxed here and wish we could’ve stayed longer.

I like this hotel. Rooms were very clean. The pool wasn’t ready but they got it ready for us and refunded some money because it took 2 days. Isreal, the manager went above and beyond to accommodate us. He is the absolute best. Breakfast cooked every morning by Raquel was absolutely delicious and healthy. All of the staff was wonderful. This hotel is a little away from town but you can get a taxi. Fortunately there are two great restaurants down the block, a gas station and convenience store around the corner.

Amazing stay! The staff (shoutout to Israel) was more than accommodating and very helpful throughout my stay there. Would definitely stay here again.

Overall the experience was good. The only negative is that the receptionist is not always onsite but available via whatsapp.. also there is no room service so getting food delivered is a bit of a hassle if u don’t speak the language. But overall wonderful staff and beautiful experience

I made reservation at this location and upon arrival the property manager had no clue about the reservation. The property was closed. I was never notified of it until I arrived. Hotels.com customer service was awful as well. They did not help me. The would hang up on me and I ended up speaking with four customer service reps. repeating myself. The entire experience was awful.

Property was very nice and well maintained. Staff was super friendly and helpful. Breakfast was very good. The only thing that I would change is our room (penthouse) didnt have a tv.

Quiet, beautiful smaller boutique hotel off the beaten path. The rooms are arranged around a beautiful central yard with the pool area. Attentive staff, great breakfast.

Very pleasant stay in big room ..well Situated to walk to town and restaurants