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The retro design and layout of building. Good room's and quiet consisting fantastic location. Walking distance to Komtar centre and bus station so easy access from airport or bus to anywhere on the Island.

Convenient location, right location in the middle of Georgetown, great value

The room AC keeps tripping but the staff respone was prompt. The air-conditioning is very poor - not cool at all.

tayed here for a couple of days, friendly & helpful staff, although knew nothing of th “hop on/hop off” bus system, know that you need to pay extra charges for tourists & heritage fees, still good value for $

As compared to other hotel we stay in Penang, the deposit of 12 ringgit normally will refund when we returned the room card after checkout. May be will be good to let the hotel guest know this is non refundable deposit. Thanks Next the hair dryer cables look like going to come out or exposed. Our room number in 523. Please check it out. Thanks

The toilet clothing hanger was broken upon check-in and the Aircon was also faulty. Will never go back this hotel again.

Building too old. Room not up to hotel standard. No electrical socket. No phone on the room.

Firstly, the hotel location is in prime position close to everything you need. Sadly I

overall ok for me

I booked a family room but the a/c was not working ( Room 417). We were ask to shift to standard room where they put in 2 extra bed. It was quite cramp. At least the hotel should have check the room before the guests check in.