حياة بليس سانتياغو/فيتاكورا

Awesome suite...so big! Super employees....overall good stay....but king bed way past replacement....sunken in the middle and too soft....had to sleep on pull out couch as bed gave me a bad back ache

The building is nice, rooms are comfortable, staff is very friendly. There are good restaurants nearby, several.

Hotel is very nice. Also the district is lovely and safe. 10 to 15 min walk to the mall.

Great hotel with good facilities, within easy walking distance of the restaurants in Vitacura and excellent value for money

Pleasant experience.. very professional and helpful front desk representatives (do not remember exact name of the male rep. Starting with E ? Esra and female rep. Sara). Strongly recommend this hotel.

Well, where should I start ? I start with the only friendly person I met - the young gentleman who checked me in- friendly and professional. Nevertheless his colleague had the same mentality as his colleague the next morning and could be described as: “what matters a guest?” She even putted her belt in her pants while serving at the same time at the front desk ! The room: Smell of old carpet heated by strong sun light. Several parts of the sealing broken over the table. Bathroom: the bathtub does not work since the part to let the water in is broken- just the shower functions. Around the bathtub the insulation is full of mold - many black spots. The overall impression: not recomendable This Pullman hotel has a strong need of investments to fresh the rooms up. The staff feels somewhat of belonging to an elite club. Did they forget it is about service in business class not being the “passenger” there?

Service not good, Pool Cold

Very well located, wakable area, great restaurants area.

The hotel is in perfect conditions. The staff is very friendly and helpful.

Great service. Great location.