هيالي بريزا باها

Needs improvement

The A/C wasn't working and there were no towels and smoke detector in our room. Despite asking for towels twice, we still didn't get them delivered and had to go down to the lobby to get them.

Gabriela, رحلة لمدة ليلة واحدة, ديسمبر 30, 2021

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Outstanding location, view, and breakfast selection. The bathroom ceiling could use some major upgrade, since there's no ventilation.

Sandra, رحلة رومانسية لمدة ٣ ليلة, أكتوبر 31, 2021

تقييم فعلي لأحد نزلاء Expedia

Not worth booking. Bad service and experience.

We booked the room based on the pet-friendly icon at the booking platform. Uppon check in we were charged extra fees. We parked the car with Valet ad charged for it. Valet was not there most of the time. Rooms were average and mattress old and not even. We checked out 4 hours after check in due to these reasons and that a brazilian singer also died there a while ago.

رحلة لمدة ليلة واحدة, أغسطس 30, 2021

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Location

Great location, good environment, great service.

javier, رحلة لمدة ٣ ليالٍ, مارس 26, 2021

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Brisa Barra was excellent, however I cannot give it a full 5 rating because they charge an absurd amount of money for guests, even if they come in for a few hours. I had the rates be anywhere from 40 reais to 150 reais, depending on the day. To me that's unacceptable. If someone wants to visit me for a few hours, they should not have to pay almost what I pay for a night, just to stop by. They lost a rating solely because of this. Other than that, excellent hotel. Great views, if you can see the water. Excellent services, amazing staff, already ready to serve. Incredible kitchen, amazing breakfast with all you can eat buffet. Parking options available, nice pool (when it does open after the pandemic, if ever). Overall a great looking building. As for the area, it's Barra da Tijuca, you can't go wrong on any property in front of this beach, and area. There are so many restaurants, shopping malls, gas stations, entertainment, and miles after miles or great beach, I'd live here.

Milton, رحلة رومانسية لمدة ٤ ليلة, يوليو 25, 2020

تقييم فعلي لأحد نزلاء Expedia

The property was dirty. There was stains on the sheets, hair all in the sink, and the overall cleanliness was poor. Additionally, they gave us a room key for a room where there was still guest in! We opened the door on a female changing. She came out and verified that they are still guest and not checking out.The bellman just shook his head as if this is a regular thing and laughed it off. He then went to get us a new room and room key. This incident made us feel very unsafe. As a result, we ended up checking out shortly after and lost out on the money for the three days we paid. I do not recommend this hotel! They didn't even apologize for the mix up.

رحلة لمدة ٣ ليالٍ مع الأصدقاء, فبراير 26, 2020

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Mildew and bad conditions don’t waste your money

My first night December 2019 the room was horrible the room smelt like mildewed and next to the bed smelt urine, no hot water and sink was clogged. next day the room had water leaks in ceiling. I complain and they move us to other room smelt like Fresh paint and the pillows smelt like mildew next day the bathroom had leaks in ceiling. they moved us again because the bathroom conditions was unsafe. the front Desk staff made a mistake to move us to the room because the room wasn’t ready for guests. We moved again to the last top floor one bed partial ocean front manager could give us a better room because it was full later I discovered by the maintenance guy that 8 months ago the hotel had a broken pipe water damage from 10th floor down. Manager charged me 2 nights that I stayed in their unsafe rooms I couldn’t do nothing because they want to make money, I don’t recommend no one to stay at this hotel I made I big bad decision to stay there. please see pictures.

Claudia, رحلة عائلية لمدة ٦ ليالٍ , ديسمبر 23, 2019

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Nice hotel! Bad front desk service.

Hotel was very good. Nice view of the sea and comfortable beds. Room service was great. My only problem was recepcionist was not very friendly. I wanted a late checkout due to my flight leaving later the next evening and wanted to pay for it but it was a headache trying. They dont attend with a smile.

رحلة رومانسية لمدة ١ ليلة, نوفمبر 17, 2018

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Appreciated luggage storage as we had a long day before we could catch our flight.

رحلة لمدة ليلة واحدة, نوفمبر 3, 2018

تقييم فعلي لأحد نزلاء Expedia

Clean and great condition.The service no as good we needed a handicap access bathroom and for that they charge us more money in witch when we reserved we asked for the handicap bathroom. Thank you

Mike, رحلة لمدة ٣ ليالٍ, أكتوبر 21, 2018

تقييم فعلي لأحد نزلاء Expedia