نوفوتيل كولكاتا هوتل آند ريزيدنسز هوتل

Value for money. Excellent and prompt service. The food is nice to have. Meet standards of service in

Dinner buffet was nice. In-room shower was lovely. However carpets and furniture in rooms need to be updated.

Reception staff was behaved disappointly when we asked to book raxi... They asked to book OLA or UBER...

The towels are not clean, even in the dying area. Carpets are dirty. Very tiny lights all around the hotel. It is more like a 3-star hotel. Quality has degraded over year.

Poor More like a railway station... feels like asking for refund

Hotel is in a good area of town away from noise and congestion. You really don't have to leave as there are 2 good restaurants, a gym and spa all in the hotel. There is a shopping mall and grocery store right next door. Getting to the airport from this hotel was a breeze. The only thing I could say were that sometimes I noticed that there were stains on upholstery in chairs at breakfast and on my sofa in the room too. I would definitely come back again.

My stay at the Novotel Kolkata created the best possible end to my India trip, and I will definitely be back. The service provided by all staff (check-in, bellhop, restaurant, etc.) was impeccable. Every request was immediately taken care of and the whole stay was very smooth. Great breakfast buffet and service there as well. When I left my credit card upon check-out, they immediately contacted me and the manager kept it save until I returned to pick it up. Perfect ***** experience.

ticked away far frrom the hustle and bustle of the main busy city,

Very seldom selection of food in breakfast and dinner buffet. Once checked out, there's no wifi connection. In other hotels, it will keep the wifi connection at least one hour after checking out

Found the staff less courteous and had to make reminders for room service