هامتون إن آند سويتس بيلفيو داون تاون سيتل، دبليو إيه

Bellevue gem

Hotel staff are excellent, kind and thoughtful.

رحلة عمل لمدة ٣ ليلة, يوليو 4, 2022

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Check in time delayed

Arrived to check in at 4:00 pm. (Time stated on reservation). Lobby was filled with people sitting around and waiting in line for check in. No rooms were ready. Probably 50 people just waiting. Waited 30-45 minutes until reaching front of the line where we were told our room wasn't ready yet. Same for the 50 people just sitting around. We had somewhere to be so my daughter had to get ready in the lobby restroom. Room was ready about 5:30.

Brenda, رحلة عائلية لمدة ٢ ليلة , مايو 21, 2022

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Absolutely Terrible Hotel and Staff

I booked two rooms for two nights from May 21-23. Check-in is at 4pm and I arrived at 3:15. Both were not ready. Not the end of the world since I was early however I was also told they couldn’t even assure me that the rooms would be ready for 4pm because they were not yet cleaned. I’ve never had a hotel tell me that my room might not be ready for the check-in time. It’s as ridiculous as a guest advising the hotel that they will try to be out by check-out time. To top things off, Lucy at the front desk was incredibly rude, she refused to call housekeeping to determine where they were at in the cleaning process, she refused to move rooms around to get the guests that had already arrived in their rooms and she refused to call her supervisor (all of which I asked her to do). In addition, the hotel proceeded to check a few people into their rooms after I arrived which made me even more upset. Clearly they had rooms ready but were unwilling to be flexible and move things around so that those who arrived early/on time could be checked in. As I waited for my room, I was even more astonished to see that there were about 30-40 other people waiting to be checked in (just sitting around the lobby/outside). It was very clear to me that the hotel did not have the capacity to check all these people in for 4pm, if at all, so I demanded a refund and went elsewhere. The staff at the Hamptons Inn were incompetent, untruthful and outright rude. It was a terrible experience and I won’t be back.

Andrea, رحلة عائلية لمدة ٢ ليلة , مايو 21, 2022

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Staff was generally friendly and efficient. Lucy and Shawn are amazing. They make you feel at home. I will definitely go back to them if i return to Washington.😃 Locations is great. You can walk to Downtown Bellevue . There's a Target, food market and a Sushi Restaurant across the street.

Andrea, رحلة عائلية لمدة ٧ ليالٍ , مايو 17, 2022

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Nice Stay!

Super helpful staff! Pool was clean. Breakfast had a variety from hot foods to cereals and muffins and fruit. Everyday was a different breakfast menu. Close to shops and food. Would recommend .

Julia, رحلة عائلية لمدة ٣ ليلة , مايو 6, 2022

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Staff was above excellent. Breakfast was delish. Will stay here again if in the area.

Megan, رحلة عائلية لمدة ٣ ليلة , مايو 5, 2022

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Everyone was very friendly. The breakfast was great.

Amber, رحلة عائلية لمدة ١ ليلة , أبريل 30, 2022

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No cleaning of the rooms due to COVID restrictions is ridiculous. Toiletries run out after 1-2 days and need to be refilled rather than staff leaving new supplies in your room

Cory, رحلة عائلية لمدة ٢ ليلة , أبريل 29, 2022

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Very clean staff is friendly breakfast is delicious..will definitely stay again

Sara, رحلة عائلية لمدة ١ ليلة , أبريل 29, 2022

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A wall in the pool area needed to be fixed a big spot needed to be patched. You could see the tape where they patched or painted was still there by the window.

William, رحلة عائلية لمدة ١ ليلة , أبريل 23, 2022

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