هوتل نيو أوتاني طوكيو جاردن تاور

The staff was friendly and courteous. The location was great, within walking distance of the metro and nearby shops. The view was fantastic, being able to see Mt Fuji in the distance as well as the Olympic stadium nearby. The room was nice and comfortable and well kept. I'd definitely stay here again on a future trip to Tokyo.

All as one would expect of a four star hotel. Enjoyed our stay.

Excellent hotel to stay in - great location close to business, excellent taxi connectivity and very helpful staff

Staff were friendly always willing to assist. The room was spacious, we had garden tower standard looking out to the city rather than the garden, still amazing views. We didn't eat at the hotel so can't comment on this aspect. Easy access to the underground system and plenty of restaurants nearby.

Fantastic location that allowed me to explore all the sights of Tokyo, as the underground Ginza line was only a short walk away. Excellent customer service.

It was an amazing experience as usual to stay in this hotel

Overall was a great hotel Staff were friendly but wished when we arrived that they could explain or give us a map of the hotel and surrounding areas. The eating areas of the hotel were Extremely over priced With one normal burger costing aus $48 that was with all the restaurants at this hotel. So we were finding we would eat away from the hotel at all times.

The property was satisfactory. It looks bit old but it was well maintenances.

Best hotel we have ever stayed at. All the staff are terrific

Great location within a few minutes walk to 3 subway stations, lovely garden, great views of Shinjuku and other parts of Tokyo. On a clear you can see Mt Fuji. Efficient and helpful staff. The New Otani is a Tokyo icon and lives up to the hype!