ريال إن كانكون

We had to stay here for just one night and it was so rough. We waited until exactly three which was tiring, but understandable. Busy time of year. We were then taken to the fifth floor to a room that had not been cleaned. I noticed here that the rooms here are not handicap accessible. There were steps down to the rooms themselves. We were then taken to a new made room. Unfortunately, the toilet was broken immediately and not flushing having to have maintenance we were transferred around a bit before we were able to get our point across. It was quickly addressed. Other points were that there was no hot water at all, and upon doing our last checks for missed items we noticed two of the legs on my side of the bed were broken, the door on the balcony was begging for an oiling because it sounded like nails on a chalkboard. Be careful!

Kelly, رحلة رومانسية لمدة ١ ليلة, مارس 25, 2022

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It was a very good hotel

Zoey, رحلة رومانسية لمدة ١ ليلة, مارس 14, 2022

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I was there only for two nights, I was given at least 4 rooms the first night I got there. The first room I was given was dirty and didnt have hot water to shower, the second room had also shower issues as the water wasnt able to be turned off, the third room I was given had a king size bed when I asked for two queen size bed, the fourth room had two queen size beds but the shower issue was never fixed, I was told by staff the whole hotel was experiencing the same issue. I complained and the staff did little to nothing to compensate for this terrible experience. I do not recommend this hotel at all, the price is cheap but staying there was quite a bad experience

Pablo, رحلة لمدة ليلتين مع الأصدقاء, مارس 9, 2022

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Lovely pool

Real Inn was in a nice quiet location not too near the majority of the Hotels in the Hotel zone. Transport links around Cancun were really good with the local busses stopping right outside, a really cheap way to get around. The pool area was beautiful and a great place to relax with a cocktail in hand.

Dominic, رحلة لمدة ٤ ليالٍ, مارس 3, 2022

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I love everything about this property. This hotel is great for personal and business trips. It has a beautiful pool and great dining area by the water for breakfast lunch and dinner. The rooms are very clean and the staff is very nice.

Karl, رحلة لمدة ٩ ليالٍ, مارس 2, 2022

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Lovely view, great location, fantastic price

I had an amazing view of the lagoon in my room. I enjoyed everything about my stay and was also pleasantly surprised that there was a Starbucks on site! The breakfast in the restaurant could do with some improvements but overall, it was nice and the service was good.

رحلة لمدة ليلة واحدة, مارس 1, 2022

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The bathroom was not working properly and it didn’t seem that it was clean properly. Sucks that we were on the first floor and close to the restaurant because you could hear the music.

Sonia, رحلة عائلية لمدة ١ ليلة , فبراير 21, 2022

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Water could be a bit more stronger pressure, ac shuts when u open balcony door, other than that it was a good place to stay

Loretta, رحلة لمدة ٣ ليالٍ, فبراير 15, 2022

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Covid test update

Very much relaxing with great views. The issue I had is that I had to do a 2nd Covid test at airport after the 1st Covid test at hotel was past 24hrs. They didn’t give correct Covid test updates even when I called before I arrived. Missed my flight .

Wanda, رحلة لمدة ليلتين مع الأصدقاء, فبراير 15, 2022

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I did a reservation using the filters asking for a pet friendly hotel and II selected real inn since July. When got there they dont allowed pets. In this case is expidia a really bad travel agency

Manuel, رحلة عائلية لمدة ٢ ليلة , فبراير 8, 2022

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