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It was all great until two men barged, without even knocking, into my room about 45 minutes after my arrival. It was very alarming and I am glad I had my dead bolt out so they were stopped. It was the maintenance and tech man as my t.v. was new and not set up properly. They were told my room was vacant. Ugh

Our family arrived very late, we had been on the road for 7+ hours and the night check-in gentleman was not very friendly or helpful. Room was nice and the bed was comfortable.

Customer Service (Karina) was very helpful. She was able to sort our our bills (for my colleagues and I). She also helped us store our bags.

Pool and hot tub are heavily chlorinated

The service was excellent and the room was well furnished. However there was no hot water when we tried to shower the next morning.