هوليداي إن إكسبرس تروي، آن آي آيتش جي هوتل

Bad hotel

Didnt get room type we booked. We booked a queen suite but got a regular queen room .Was still charged the price for a suite. No aplogies nothing. Hotel staff didnt tell us room was double booked and we were getting a regular room. We had to call front desk when we got in the room and seen room wasnt right type. Hotel was sold out so we had no choice but to stay in the wrong room type. Room we got slept 4 and we had 6 people. Couldnt get a roll away bed because it was a fire hazard so they offered extra bedding to make a pallet on the floor. Room only had 2 towels and room was suppose to be a 4 person room. We had 6 people ask for more towels and told they didnt have any because they couldnt wash right now. Condtioner bottle was empty when we arrived. Ice machince was broken . Broke down hotel despertaly needs some repairs.

Amanda, رحلة عائلية لمدة ٢ ليلة , يوليو 15, 2022

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Room wasn’t very clean. Hotel was in the middle of nowhere and wasn’t that nice. Book in St Louis if you go to this area

Mike, رحلة عائلية لمدة ٢ ليلة , يونيو 17, 2022

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A Night of Frustration

This time there were children in the room above us. From about 7 pm they were running & jumping, & the noise was terrible. Finally, at 10 pm, I phoned the front desk. The young woman said she'd call the room. By 1030, the noise stopped. Unfortunately, I was so agitated, I didn't manage sleep until the early morning hours. Around 7 am, the noise started again. I called the front desk & had to actually tell the woman who answered that we needed her to call them. She sounded annoyed at the thought. 730 the noise stopped. 830 it started again. We left, knowing that our $ was not going to be returned. We won't be staying there again.

Ragean, رحلة عائلية لمدة ٢ ليلة , يونيو 3, 2022

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Nice and quiet. Good Breakfast

Lisa, رحلة عمل لمدة ١ ليلة, مايو 11, 2022

تقييم فعلي لأحد نزلاء Expedia

All was good.

George, رحلة لمدة ليلة واحدة مع الأصدقاء, مايو 10, 2022

تقييم فعلي لأحد نزلاء Expedia

very nice hotel - priced right and staff was great. Good breakfast

michelle, رحلة عائلية لمدة ١ ليلة , مايو 7, 2022

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It was very nice. I don't like booking a hotel that I haven't seen in person yet, but this place was very clean and I didn't have to worry.

Daniel, رحلة عائلية لمدة ١ ليلة , مايو 1, 2022

تقييم فعلي لأحد نزلاء Expedia

Very nice, very new and modern.

Theodore, رحلة لمدة ليلة واحدة, مايو 1, 2022

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The TV in our particular room was broken. They were nice and said they provided a discount because of it. The bathroom in our hotel room was not clean. There were feces on and behind the flushing handle of the toilet. Thankfully we brought our own Clorox wipes and Lysol because it did not feel clean at all after that. The kids opened up the table and inside was trash from McDonald’s. Obviously from a previous guest.

Justin, رحلة عائلية لمدة ١ ليلة , أبريل 23, 2022

تقييم فعلي لأحد نزلاء Expedia

Very comfy stay and friendly staff. Room was very clean.

Katheryn, رحلة لمدة ليلة واحدة, أبريل 23, 2022

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