كلاسي هوتل آند سبا

Classy Hotel was adequate. We stay there because of the excellent review of the gym. The gym was one of the best hotel gyms we seen during our 2.5 month SE Asia trip. Everything else was average.

Hotel again lived up to its name. Staff is very friendly and helpful. Breakfast was excellent. Pool is awesome, the gym has newer equipment. Wifi was very good Good location for walking along the river or into town My second visit, I will return

It is my second time staying there. Comfortable hotel with a good breakfast spread. A bit old when it comes to decor but always comfortable.

Convenient location and clean room. The gym has no air-con though

Very close to everything. Good breakfast buffet with friendly staff.

The location was good. Coffee at breakfast does not have a rich, aroma flavor.

Great location, and a decent breakfast, but that's about it. The 'clean' towels are stained and dirty. The jandals in our room had poo and dirt on the bottom. Put them upside down so the cleaners could see and replace them... They just put them back up the right way and left them. Had to change rooms multiple times because the air conditioning was barely working. Kept being told to wait for the room to cool down, even though it had been 4 hours. Wouldn't stay again.

The staff at the hotel were extremely welcoming and helped us organise a tuk tuk trip to see the Battambang,bat caves. We decided to eat in the roof top restaurant which was a shame because it spoiled the experience. The staff were young and not trained at all. They did not offer the sort of service we have had in hotels or restaurants of much less quality, Many of things were not available and the bottled beer was not kept in the fridge. The food when it came was tasty. We found our bed much too hard for comfort. The pool was very cloudy.

Battambang probably gets unfavourable treatment because so many tourists come from Siem Reap, where (sorry to say) the service is far superior. We arrived early, & while i have no expectation to receive early check-in (that’s a bonus) I do expect to be greeted upon arrival, yet none of the front-desk staff looked up to even say hello (an experience I have never had in a Cambodian hotel.) Once check-in was completed, the lovely gentleman (not present for the lack of greeting) advised to come to reception for anything we needed. On the one occasion we did wish to organise activities we were literally told ‘go outside & get a tuk tuk’ & of course we ended up with a clueless (but very friendly) driver & our plans did not come to fruition. Food was OK but nothing overly special. The pool is great, but kids are in there screaming from 6am - really? - & windows to the rooms overlooking the pool are not soundproof, so not ideal. The rooftop bar is fantastic & the staff up there were wonderful. One special thanks for allowing us to check-out an hour late - this ended up being something that was very much needed, due to a few too many drinks the night before in the aformentioned rooftop bar. A nice hotel but many service-based improvements need to be made.

Everything about this hotel is great. The friendly and helpful staff who genuinely cared. Unable to fault it at all especially for the price we paid. The only thing that would let it down is that the wifi in the room wasn't that great. That really wasn't a problem for us. Would definitely recommend it to others and would have no hesitation in staying there again. Many thanks to the staff of the Classy Hotel