ذا لودجيز آت ذا جرايت سموكي ماونتنز

Everything about the room was great

Definitely will stay here again! Great location near light #2. The condo didnt require climbing stairs and it was very well furnished. Bed was very comfortable. Most importantly the whole condo was sparkling clean!

It was amazing, close to everything

The communication between Hotels.com and the property was practically nonexistent. The listing amenities were inconsistent and when I attempted to communicate in order to plan accordingly—it was IMPOSSIBLE. The view from the property was beautiful. The property needs cosmetic work (chipped/broken wood) on outside of cabinet (kitchen). It is somewhat outdated (property interior). We attempted to stay an additional night and AGAIN no communication was possible between the property owners and Hotels.com I spent SO much time and energy attempting to get clarity before trip with no success. Contacted Hotels.com for help with this information (amenity clarifications—-specifically regarding kitchen and whether or not it was a kitchenette or a complete full kitchen). Contacted Hotels.com every day from December 14 until our stay began. Hotels.com could not reach the property or give further clarification. It was MADDENING

Booked a two bedroom for two couples.. Got a one bedroom and sleep sofa Not pleased at all with sleeping on uncomfortable sofa and having to share bathroom rights with other couple. Disappointed in this booking.