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Good resort

Our trip consisted of 3 nights at Vinpearl Island and 2 nights at mainland. The Resort was good, not a typical 5 star hotel considering cleanliness, quality of food, and programs at hotel. However, once I moved to mainland, I can understand why Vinpearl resort is 5 starred. I paied extra for ocean view, which I don't regret single cent. You must get the ocean view. Daily cleaning service is not very fast. Food is a bit different everyday, which was ok. The programs they say they do didn't really happen, which is why I didn't give an “excellent” face.

AMI, رحلة عائلية لمدة ٣ ليلة , ديسمبر 23, 2019

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Cozy, Comfort and Peaceful Place in the island

Really conveinent for staying with activities in the island. But some services are expensive a lot as compare to the quality of its service. Anyway, If you want to spend your vacation without moving busily around the city, it would be the best choice. The swimming pool and 3 meals are quiet good.

JOON MYEONG, رحلة لمدة ٣ ليالٍ مع الأصدقاء, ديسمبر 21, 2019

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Beautiful resort, the grounds and rooms are very nice. Service is good. Just a few things we wished we knew about ahead of time. This resort is helpful as long as you stay on the island. If you ask concierge for help off the island they will not give you any info. Also there is not an ATM on the resort. We later found one in Vinpearl Land but weren't told there was one there. You have to go off the island to find one. You can't bring outside food into the island. My son and family stayed in the Villas which the picture shows a kitchen with stove and fridge. So we assumed we could do some simple things in the villa...the room didn't have any dishes or cooking utensils. The food for breakfast buffet and restaurants was okay but after a couple of days all the food seemed the same. Also do not do any of the special events in the convention center. We paid 100$ US for a Christmas Eve Gala and it was terrible. The entertainment was awful and the sound system too loud. The buffet was a free for all and by the time we could get near it there weren't any plates left and over 1/2 of the serving stations were out of food.

Kylie, رحلة عائلية لمدة ١٤ ليالٍ , ديسمبر 14, 2019

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The staff are amazing.very helpfull and accomidating.

Rania, رحلة عائلية لمدة ٧ ليالٍ , ديسمبر 4, 2019

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All things satisfied except crowded buffets

Clean and calm environment. Nice staff and service. But there aren t specific buffets for village customets, so they should have meal with all hotel customer at the central building. It was crowded and a little far to move from the village. And when I carried a bowl of hot rice noodle, one woman hit my arm and hot soup was spoiled on my hand then I got burned a little. This show that a specific buffet is needed for village customers to have a meal more calm and peaceful. All service was good and they managed all task fast and immediately.

BYEONGHUN, رحلة عائلية لمدة ٣ ليلة , أكتوبر 18, 2019

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Room is generally good, except the drawers are a bit dusty. The dining options are limited, as there is only one buffet and alacart option. The location is at island, so riding speedboat, play at the amusement park is fun.

wind, رحلة رومانسية لمدة ٢ ليلة, سبتمبر 9, 2019

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Overall nice hotel, a good 4 star rather than a 5 though. Of the positives - nice private beach, large swimming pool and the hotel was well kept. Sadly for me the negatives outweighed the positives, namely the fact that it faces a mock Disney theme park, travel to and from the island is time consuming, the sea seemed to be a magnet for plastic pollution and worst of all the sheer price of food and drinks on the resort. The buffet dinner was extortionate for Vietnam prices, but having to pay 100k VND (USD 4.30) as your only option for a 1.5L bottle of water in a beach resort where you can't drink the tap water is bordering on criminal. For that I couldn't recommend staying there.

رحلة لمدة ليلتين مع الأصدقاء, أغسطس 29, 2019

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Well below 5 star standard

Overpriced and well below 5 star standard, room fixtures were falling apart. You are forced to pay a premium price for every item on the island once you get there and they could not accept an Amex credit card, meaning i had to pay cash for EVERYTHING and it was extremely annoying being around a resort with your wallet counting cash. The room service was also very delayed. Only good aspect was the beach, but other than that I would not recommend staying there. My wife and I wasted 3 precious days in Vietnam by staying at the Vinpearl Hotel.

Alan J, رحلة لمدة ليلتين, أغسطس 19, 2019

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The property accessable by ferry only great service. The pool area was not waiter attended and needed to go to bar for food/drinks. Pool area not cleared of used glasses each day. Pool was unable to be used one day it was green and taped off to guests. Breakfast good and many options. Unable to take any food or drinks into the resort. Vending machines witb snacks/drinks would have been great. Staff need to have basic english skills very difficult to communicate.

Debra, رحلة عائلية لمدة ٥ ليالٍ , أغسطس 17, 2019

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I must say that i was extremely pleased! The property and the staff was AMAZING.. I'm a typical American, with typical American high standards, so high praise is not given lightly... When i say this place is well deserving of its 5 star rating.. It truely is!! I'll be back, and i will be recommending to family and friends.. Thanks Vinpearl Group!!

Minnesota, رحلة عائلية لمدة ١ ليلة , يوليو 13, 2019

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