كايندنيس هوتل هوالين ماين ستيشن

Great location, free parking and short distance to main station. Free to use bicycles for guests.

Very modern hotel, equipped with lots of electric plugs. Wifi is good. Bed comfy and clean. We just stayed one night passing by Hualien so did not really explore the area. Breakfast has good selection.

We had a great time staying at this hotel. The staff were very helpful and courteous. The rooms are clean and spacious. They even provide an awesome selections for midnight snacks. Walkable to the train station, and food places

Amazing service and extra bonus with a perfect buffet breakfast and dinner included!

I was given a cigarette-infused room upon check in for a 4 night stay (even though the hotel is supposed to be smoke-free). Right away I asked for a different room but the front desk lady insisted the hotel is supposed to be smoke-free (She was basically saying it’s impossible that anyone would ever smoke inside the hotel room). I insisted that there indeed was strong cigarette smell in the room. She then offered to send one to come to our room to “verify”. I asked for a different room but the man offered an air purifier in the same room instead. I insisted on changing room and therefore they gave us a different room after spraying air freshner in it. In general, the room smelled of old socks and dirty feet but from time to time when we return to the room the smell was worse. A couple of hours before we were supposed to check out (nov 16) , our bathroom was suddenly filled with strong cigarette smell (a neighbor in the hotel was smoking in their bathroom). Thus I had to quickly pack my stuff and leave the room in a hurry. I informed the front desk about this issue but she seemed unsurprised and just said that she will “send someone up to check later” and no apologies. I feel that smoke-infused rooms and the issue of people smoking in their rooms in this hotel is likely a frequent issue. Having strong policy against smoking inside the rooms and penalties would be helpful. Having staff who would treat this issue seriously is much needed as well.

Great hotrl room, plenty of space, great breakfast and many extras like free coffee 24/7 and late night supper also included.

we feel pampered...good location, lots of free food, free laundry (though always busy)...very clean...

Honestly, one of the best values I’ve ever had in my 4 years of international travel. Everything is included with check-in, including FREE washers and dryers, along with detergent. Free “midnight snack”, free breakfast, and free bike rentals. The room was very large, and the shower includes separate shampoo and body wash for men and women (different scents). Recommended to the highest degree.

The facility is super clean. The public toilets next to the lobby is surprisingly private, clean, and comfortable. Staff is very friendly and helpful.

Good location (close to Hualien train station), staff were friendly and accommodating, room was clean and comfortable. breakfast and night-time food was good. Saxophone performance at hotel (night-time) was delightful.