فرونتيير سويتس هوتل إن جونو

Hotel staff were incredible friendly and helpful

رحلة عائلية لمدة ٤ ليلة , أبريل 14, 2021

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This motel is centrally located which is helpful. Beds very clean and towels big, thick and soft. The bathroom was “sloppily” cleaned. One of the two globe lights was missing a light bulb and the globe. Bathroom sink plug wasn’t working. Wifi was very slow...when I asked about the slow wifi, I was told it was probably because so many people were on.

رحلة عائلية لمدة ٤ ليلة , أبريل 6, 2021

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Regular size fridge for us to store groceries to bring home. Staff is very polite and keep us stocked with towels.

رحلة عائلية لمدة ٣ ليلة , يناير 11, 2021

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Mixed..

Mitch, the onsite manager was very nice. He also drove the shuttle. I called before making the reservation to make sure the on site restaurant was open because I had been traveling for many hours without food due to flight delay and then eventual cancelation. I was assured yes, the had a restaurant, it was open and they had a shuttle. Both very important to me. When I arrived the restaurant was closed. They woman that checked me in said, oh it will open at 5:00. It was 3:00, so I waited. At 5:00 after several phone calls I was told, Oh! It is Sunday, they are now closed on Sunday. I asked about the shuttle to take me somewhere else. Gone for the night. The TV remote wasn't working, and I was told anyone that could help with that was gone home. The young woman at the front desk really didn't seem to care much. I discovered that the remotes had been mixed up, and the one in the main room worked for the bedroom. Neither one worked for the living room. The unit was large and clean, and would work well for a longer stay - But the services for a short overnight were definitely lacking. It would not have taken but a moment for her to check with the restaurant - or figure out what day it was so she could have given me accurate information when I asked, rather than consistently giving inaccurate information.

Nancy, رحلة عائلية لمدة ١ ليلة , سبتمبر 27, 2020

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Sept 2020

As with everyone, they are struggling to deal with CV19 and how to deal with it. Our room didn't have much to cook with, but when we called down they sent up everything. We will stay with them again. Having a kitchen is a great advantage.

Rick, رحلة لمدة ١٠ ليالٍ مع الأصدقاء, سبتمبر 16, 2020

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I booked the room. Even went out my budget and got suit. Once I got there there was nobody in lot and once I finally got someone on the phone he told me they were sold out still haven't gotten my money back yet

Frontier, رحلة لمدة ليلة واحدة, أغسطس 4, 2020

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Excellent service. Big, functional room. Loved it.

رحلة عائلية لمدة ١ ليلة , يونيو 30, 2020

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The room had 2 king beds and a full kitchen if you needed that sort of stuff, I did not. Covid 19 has effected all business in Juneau, but the Frontier still made the stay pleasant.

رحلة لمدة ليلة واحدة, يونيو 15, 2020

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used to be a great place.....

We did not get maid service while staying and there was noone at the front desk when I tried to get towels. Tried twice and called twice.

Michael, رحلة عائلية لمدة ٢ ليلة , مايو 28, 2020

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weekend get out of HNS

great visit. clean, quiet would stay again

رحلة لمدة ليلتين مع الأصدقاء, ديسمبر 20, 2019

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