ريزورتس وورلد سينتوسا - هوتل مايكل (إس جي كلين)

Cockroach in the room running around on the floor after we checked in ......

Phyllis Yien Min, رحلة رومانسية لمدة ٢ ليلة, مارس 16, 2022

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The checkin took way too long and simple booking of the hotel pool took us round in circles with the staff at checkin asking us to book at the pool, and then the pool guy told us to book from the phone is our room and the call didnt get us any booking as the staff told us to then scan the QR code at the back of our room key, which didnt bring us to the pool booking page either. The F&B voucher was another round and round with poor service from the staff who gave the wrong voucher amount and told us to requeue to have the problem fix when its their fault in the first place. The service totally felt nothing like its worth $500 /night.

Yong Qin, رحلة عائلية لمدة ٢ ليلة , مارس 15, 2022

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Great

Chong Ping Linda, رحلة لمدة ليلتين, مارس 9, 2022

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Close enough to most of the activities.

Simon, رحلة رومانسية لمدة ١ ليلة, فبراير 2, 2022

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The chairs in the hotel including in the bedroom does not have good back rest.

Wye Ling Victor, رحلة عائلية لمدة ٢ ليلة , يناير 31, 2022

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Room is very clean, including the bath room and bed sheets. Comfortable bed. Lots of things to do in the resort for all ages. We spent 2 hours in SEA Aquarium, visited Fort Siloso via cable car and sky walk. Plenty of choice for food if you are willing to walk a bit. "Malaysian Food" is disappointing. Spent an evening shopping at Vivo City via monorail. Wifi is good all over. Downside is TV channels without program guide and casting, quite useless.

رحلة لمدة ليلتين, يناير 16, 2022

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Review of Hotel Michael

Check-in process was terrible and slow as the automated check-in counters were full of technical issues.

رحلة لمدة ليلتين, يناير 16, 2022

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Have good amenities and restaurants for a good holiday

Lau, رحلة لمدة ليلة واحدة مع الأصدقاء, يناير 9, 2022

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Air con is not cold and is breaking down soon. Loud vibration can be heard from the air-con.

Tee Rong, رحلة عائلية لمدة ١ ليلة , يناير 7, 2022

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Was-A-Resorts-World

Upon arrival, the greeters and reception were not that welcoming. We expected at least someone asking, "How can we help you?" Being new to the Resorts World especially during the pandemic, we hoped we would have been asked about what attractions were open and how to get around and book a date and time to visit them. As well as what safety protocols are in place. Also, since it was still the holiday season, there were a few attractions closed for maintenance that we had paid a booking for and didn't find out about until we arrived at the attraction and they were closed. The room was a little run down with parts in shower detached and old shower curtain. The toilet was hard to flush and overall smell and air quality was musky.

Duane, رحلة لمدة ٣ ليالٍ, يناير 1, 2022

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