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The room was filthy. There was toothpaste globs on the sink, food smeared on the wall by the table, someone else's shoe left behind, bobby pins on the floor and someone's leftover takeout food in a random cabinet that caused an ANT infestation the day we left! We checked in very late and didn't notice all of this. We told the front desk and texted her pictures and she said the hotel manager would call us and he never did.

The hotel amenities and location of the hotel were all great and convenient. Breakfast was pretty good too. We stayed for 5 days and 4 nights. My only complaint, Housekeeping. They serviced the room the first night. The second day, it was half way done (towels were replaced but the bed wasn’t done, trash can was on top of the toilet as if they were in a rush) and that was it. They didn’t service any other time. It was disappointing to come back to an unmade hotel room the other nights. Other than that, it was a great trip and this hotel was sufficient.

IT WAS TERRIBLE! SPECIFICALLY NEEDED A HANDICAP ACCESSIBLE ROOM AND IT WAS UNAVAILABLE. MADE THE BOOKING WEEKS IN ADVANCE FOR THIS PURPOSE AND APPARENTLY THEY ONLY HAVE ONE ROOM TO ACCOMMODATE A PERSON WITH DISABILITIES. FURTHER, WHEN ASKED ABOUT A BATH BENCH, WE WERE GIVEN A FOLDING CHAIR!!! I SUSPECT HAD WE USED THIS, I WOULD BE WRITING TO TELL YOU ABOUT THE LAW SUIT THAT WE WOULD HAVE FILED. NO WHERE IN THE FINE PRINT WERE WE TOLD THAT IT WOULD BE FIRST COME, FIRST SERVE OR THAT IT WOULD NOT BE HONORED BECAUSE WE USED HOTELS.COM; WHEN SPEAKING TO A CUSTOMER SERVICE REP AT HOTELS.COM MY CONCERNS WHERE NOT ADDRESSED TO MY SATISFACTION AND I WAS TOLD I WOULD BE COMPENSATED $100.00 OFF MY NEXT BOOKING, NOT THIS ONE IN WHICH WE WERE INCONVENIENCED FOR.

The hotel was definitely not worth the 170 it cost for 1 night!

The rooms are AMAZING!