لاكس ريفرسايد هوتل آند أبارتمنت

LUX is notable because it has a powerful odor of cigarette smoke throughout the lobby and guest rooms, though the property is posted No Smoking. I brought my concerns (I’m allergic to cigarette smoke) to the desk clerk and also to the manager. They didn’t care. If you like the stench of stale cigarette smoke partially masked by deodorizer, this may be the perfect property for you. If not, Buyer Beware. I ultimately re-booked at Hotel City Centre, a great hotel with kind, loving, and professional staff with a room that’s half the price of that at the Lux. To date, Lux has refused to refund me any part of my deposit. They even refused Expedia’s efforts to advocate on my behalf. Sad! Shameful!

This hotel is starting to fall apart. Last two times the rooms have not been kept up. Floor need work bathroon door waa rotting away. Hotel needs some major room repairs. Still is a good place thou

This has always been a nice place but over the years the rooms are getting bad. Needs remodeling in many rooms.

Don’t stay here unless you are a man into sex trafficking. The staff were super friendly and helpful but this is not a hotel for anyone but old white men. Very uncomfortable vibe for my daughter and me. The room was large but very poor lighting which added to the disappointment. Overall made our trip to Phnom Penh uncomfortable. don’t be fooled by the fact it is on the River with a boardwalk. Stay elsewhere!

This is a clean hotel with large well equipped rooms. It is in the heart of the nightlife if you are interested in that. Restaurants and bars galore and a short trip to cultural sites. The staff were exceptionally helpful and friendly. The corridors are not air conditioned so it can get a bit hot in the hallway, but the room A/C was good. Also had a wall fan to help with circulation.

No electric outlet for CPAP, DRILLING/ HAMMERING. Hidden surchsrges not normal for C Ts

THIS IS A VERY POOR HOTEL. NO ONE SHOULD STAY THERE. RECEPTION LADY, DON'T KNOW HER NAME. CALLED ME TO SAY I WAS TALKING LOUD. I SAID TO HER PLEASE TELL ME WHO SAID THAT AS IT WAS UNTRUE AND I CAN APOLOGISE. SHE NEVER TOLD ME. THEREFORE, SHE WAS LYING. EVERY TIME I ASK WHY MY ROOM WAS NO CLEAN WHEN I WAS OUT THE ANSWER WAS THE SAME. SOME ONE ELSE'S ROOM WAS BEING CLEANED. AFTER 3 TIMES SAME EXCUSES I KNEW THEY WERE LYING. LIES LIES LIES. THAT'S ALL YOU GET. PLEASE PLEASE PLEASE PICK ANOTHER HOTEL. DO NOT STAY THERE. ITS EXPENSIVE.

My regular hotel in Phnom Penh, i just like it... Spacious rooms, very friendly staff, excellent breakfast, perfect location...

Overall, stay at Lux is always a good choice. Staff are friendly and very courteous. Hotel is showing its age but upkeep is fairly good.

Location, staff were great . Rooms clean . Everything worked